Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

August 6, 2020

Very easy to use for a first time retail research test. Thank you! Very easy to use for a first time retail research test.

Xcho
United States
4 months using the app
Spocket replied August 8, 2020

You're welcome! Thank you for using our platform. We make sure it is always easy to use especially for first time users. Reach out to us at support@spocket.co anytime in case you need any help or have any questions!

July 27, 2020

good >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>...>>>>>>>>>>>>>>>>>>>>>>>>>>>>...............................

BM Smart Shopping
Germany
4 months using the app
Spocket replied July 28, 2020

Great! Thank you for your rating! We appreciate it!

August 9, 2022

i just use the chat customer service, it was great, thank you Vash for helping me out. but the app doest work very well, for some reason don't know why i have to reenter my credit card info. to process my subscription, and it freezes all the time. customer service five stars, app 3 stars

ROCRITZ
United States
4 months using the app
Spocket replied August 9, 2022

We’re so grateful that you took the time to share your feedback with Vash. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again! - Erwin

Edited June 17, 2020

The problem is resolved. Thank you.
We look forward to your continued support.
I think that it is good because there are products of the same brand.

ドクターボタニカルズ(Dr.Botanicals)日本オンラインショップ
Japan
4 months using the app
Spocket replied June 13, 2020

Our sincerest apologies for the unfortunate circumstances that you experienced! Rest assured that we will resolve your issues for you as soon as possible. Our Account Specialist will also get in touch with you to rectify any issues that you may have. Thank you for letting us know so that we can further improve your experience with us! We appreciate your feedback!

October 9, 2022

I love the ease and service of Spocket. And their selection is second to none, I would highly recommend this platform for anyone looking to build a drop shipping business.

FashionBLove
United States
4 months using the app
Spocket replied October 10, 2022

Wonderful! We're glad you love Spocket's product selection and some best features! We also appreciate you recommending Spocket. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

March 12, 2022

Super customer support oriented person. Happy to help me solve my issue with Aliscraper. A+++++++++++++++++++++

KOGPOH
Germany
4 months using the app
Spocket replied March 14, 2022

Thank you for using Spocket to source your US products. Looking forward to working together towards a bright future! Reach out to us at support@spocket.co if you need any help and we'll gladly assist you! - AJ

October 2, 2022

Very User Friendly and the chat is there to help. Amazing thank you!!! I would recommend for it easy to use interface and search tools.

Pet Crib
Canada
4 months using the app
Spocket replied October 3, 2022

Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

April 7, 2022

It is really easy to us and so many product options. Best of all are the amazinggg Help team...Spencer, Lorena etc. Keep up the great service

SAYP NZ
New Zealand
4 months using the app
Spocket replied April 7, 2022

Thank you for the feedback! It brings us joy to know we are able to make your experience exemptional. Our customer service is always available for you 24/7! - AJ

February 4, 2021

Easy to use, a great selection of products and the dropshipping is fast from a majority of the suppliers.

BoldlyBrynn
United States
4 months using the app
Spocket replied February 6, 2021

Appreciate the feedback! We work hard and do our best to only provide you with quality and fast suppliers. Thank you for being with us!

December 25, 2022

Pretty cool app. A lot of items to choose from some unique and modern. Easy to use and pretty cool that it works with your store style.

NeBa Home
United States
4 months using the app
Spocket replied December 27, 2022

Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Our customer support team is available 24/7 so feel free to contact us! - Erwin