Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

February 28, 2024

good

Tejarat
Pakistan
26 days using the app
Spocket replied March 2, 2024

Hi there!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 25, 2024

Super schnelle Antworten über den Live Chat! Wenn Rückfragen mit dem Lieferanten aufgenommen werden müssen, sind diese auch schnell verfügbar! Eindeutige Empfehlung!

brauch-bar
Switzerland
About 1 month using the app
Spocket replied February 27, 2024

Hi there!
Wunderbar! Vielen Dank, dass Sie sich für die Spocket-App für Ihr Dropshipping-Geschäft entschieden haben. Genau, wir haben es für alle einfach gemacht, und zwar einfach und schnell. Kontaktieren Sie uns rund um die Uhr über unseren Chat-Kanal oder senden Sie uns eine E-Mail an support@spocket.co – Abby

November 17, 2023

I had a very great experience with Spocket Customer Representative Edrielle. She helps me very well, answer all my questions and offer me options where the first I needed. Up now I am very amaze with Spocket .

Allure-Arcade
United States
About 1 month using the app
Spocket replied November 20, 2023

Hi Allure-Arcade! We’re pleased that Edrielle was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 18, 2024

Bo jest wygodna.
All is good.
Alles ist gute.

EuroElectrick
Poland
About 1 month using the app
Spocket replied January 21, 2024

Hi EuroElectrick!
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 14, 2024

super

Boutique Cocoon&Co
Canada
4 days using the app
Spocket replied April 16, 2024

I'm glad you think so! If you have any more questions or need assistance with anything else, feel free to ask.

Happy Spocket-ing!

February 16, 2024

Super easy and affordable

King Queens e-commerce
United States
4 days using the app
Spocket replied February 17, 2024

Hi King Queens e-commerce!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 28, 2023

earl was able to walk me through everything i needed help with. i love sprocket

Bad Bich Headquarters
United States
About 2 months using the app
Spocket replied December 2, 2023

Hello Bad Bich Headquarters! Thanks for your feedback! We’re truly grateful for your comments about Earl and will make sure we share your compliments with him! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 21, 2024

Amazing

bellmiss
United States
4 days using the app
Spocket replied April 23, 2024

Thank you for the compliment! We're thrilled to hear that you find Spocket amazing. If you ever need assistance or have any questions, feel free to reach out. We're here to help make your experience with Spocket as amazing as possible!

Happy Spocket-ing!

November 30, 2023

I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!

Eco Kitty
United States
17 days using the app
Spocket replied December 2, 2023

Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 20, 2023

Very easy to setup very simple just started using this product but so far so good

Prints and stitch
United States
About 2 months using the app
Spocket replied November 22, 2023

Hi Prints and stitch! Thank you for your kind words! We are glad that you find Spocket simple, easy to use and efficient. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby