Reviews (5,411)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

May 16, 2022

One of the best apps on Shopify. Amazing support and professionalism, especially from Spencer. Extremely friendly, and gave generous discounts! Thank you!

Amazonify88
United States
3 months using the app
Spocket replied May 16, 2022

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. It will make his day! - Erwin

May 17, 2022

Ria was an excellent help, they answered all of my questions within 30 seconds to a minute at most. Each answer was well detailed and provided links to further information regarding my inquiries.

Tender Skin
United States
3 months using the app
Spocket replied May 18, 2022

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria as quickly as possible. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. - Erwin

February 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Awesome app!

QMMCGenMerch
Philippines
3 months using the app
Spocket replied February 19, 2020

Your review definitely helps, so thank you lots for it! All the best.

July 12, 2023

The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!

Ninja Toddler
Italy
3 months using the app
Spocket replied July 14, 2023

Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

March 2, 2019

New to app still looking it over opening up to the ideas it has to offer and enjoying the valuable information it provides

Hayshons
United States
3 months using the app
November 29, 2018

I really like Spocket because I can ship from US vendors and good quality products! Totally recommend it!

Anthropian
United States
3 months using the app
February 9, 2019

It was very easy to use and very user friendly. It has offering me products that I don't have to spend hours to search for but it is package all in one app

Goldmine Stuff
United States
3 months using the app
Edited May 2, 2023

I have tried a few other dropship companies and so far, SPOCKET, is winning my vote! Highly recommen

Camplife.com.co
United States
3 months using the app
Spocket replied May 2, 2023

Thank you for the review! We are glad we are able to help you with your store and also appreciate you recommending Spocket! Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 27, 2022

Handled my questions and concerns accurately and quickly. I highly recommend using spocket for fast shipping and great customer service.

Muranic
United States
3 months using the app
Spocket replied August 29, 2022

Thank you so much for your amazing feedback! Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers that offer fast shipping. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help - Erwin

Edited December 16, 2018

It's great! It has some of the beat u.s suppliers and with high quality products. They get a 5 star rating in my eyes

ULTRABEAST FITNESS
United States
3 months using the app