Reviews (6,560)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

August 4, 2024

3rd class app and developers are not even trying to put any efforts in this app. It takes hours and hours to import products and sometimes no products are even imported. Now I deleted all my products from spocket still I can’t uninstall this app due to an error that says inventory is present in spocket. Don’t waste your time with this app.

Pejayz
United Kingdom
About 2 months using the app
Spocket replied August 6, 2024

We’re sorry to hear about your experience and apologize for the frustration you’ve encountered. Your feedback is important to us, and we take these issues seriously. Please reach out to our support team directly so we can investigate the problem with importing products and the uninstallation issue. We want to ensure that we resolve this for you as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns. - Eleanor

November 7, 2024

Amazing app. A lot of quality product and nice and helpful support.

Luxora
Slovenia
About 9 hours using the app
August 2, 2024

Glad to have started this Drop shipping journey from Kenya via Spocket

Ramula Home
Kenya
2 months using the app
Spocket replied August 6, 2024

Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your dropshipping journey with Spocket from Kenya. It’s exciting to support entrepreneurs from around the world. If you need any assistance or have questions as you move forward, feel free to reach out. We’re here to support you every step of the way! - Eleanor

October 25, 2024

have great deals and good items. I highly recommend it and easy to navigate good overall ratings and good prices.

Durham's DS
United States
About 6 hours using the app
Spocket replied October 28, 2024

Thank you so much for your wonderful review! We’re delighted to hear you’re enjoying our deals and items. It’s great to know that you find the platform easy to navigate. Your recommendation means a lot to us, and we appreciate your support! - Eleanor

August 1, 2024

Simplicity, ease, fast

Miss Sassy Chic Boutique
United States
About 1 month using the app
Spocket replied August 2, 2024

Thank you for the great feedback! We’re pleased to hear that you appreciate the simplicity, ease of use, and speed of our service. If there's anything more we can do to enhance your experience, just let us know! - Eleanor

October 20, 2024

i just love it

My World
Australia
14 days using the app
Spocket replied October 21, 2024

Thank you for your amazing feedback! We're so glad to hear that you love it! Your support motivates us to keep delivering the best experience possible. If you have any suggestions or need assistance, feel free to reach out! - Eleanor

Edited September 5, 2024

I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing.

WARNINGGGGG: I never opted for a subscription plan, not even a free trial. Just downloaded it for a day to look at their offerings then uninstalled the app. My paypal said I have an "auto-pay" of $39.99 scheduled for Spocket, I signed in to my spocket account again, it was showing that I def have the free plan with no subscription on. I was only able to cancel the auto pay directly from my Paypal since the spocket account shows as free trial. I have no idea how it fished my paypal info, prob because paypal is connected to shopify. Beware, if you're credit card is the one connected to shopify the auto pay may not be as obvious.
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Update: They've been spamming me with emails a few times a week ever since my review, cc'ing almost everyone in their department. Bipolar as a company, leave me alone! Blocked them and reported as spam but still in my inbox, new email from one of their staff each time!!!

Glowup For All
United States
2 days using the app
Spocket replied September 10, 2024

hank you for sharing your feedback and concerns. We understand your frustration regarding the product variety and integration with AliExpress. Spocket aims to provide a curated selection of high-quality products, and while we do offer access to products from various sources, including AliExpress, our goal is to help you find reliable and unique items for your store.

We recommend reviewing the suppliers and products thoroughly to ensure they meet your quality standards and align with your brand's reputation. If you have any specific issues or need assistance with product selection, please reach out to our customer support team

October 15, 2024

i like this app because there are products which respect european norms

Bindaro
France
15 days using the app
Spocket replied October 17, 2024

Thank you for your feedback! We’re glad to hear you appreciate that our products respect European norms. Ensuring quality and compliance is a priority for us. If you have any questions or need assistance, feel free to reach out anytime! - Eleanor

October 16, 2024

Very good and convenient service

Tidy
Kazakhstan
2 days using the app
Spocket replied October 17, 2024

Thank you for the kind words! We're thrilled to hear that you find our service very good and convenient. Your satisfaction is our priority, and we’re here to make your experience as smooth as possible. If you need anything else, just let us know! - Eleanor

September 12, 2024

Best one fr

Professional EC
United States
About 2 months using the app
Spocket replied September 13, 2024

Thank you so much for your incredible feedback! 🌟 We’re over the moon to hear that you consider our app the best one out there. Your enthusiasm and support mean everything to us! If you ever need any assistance or have more suggestions, don’t hesitate to reach out. We’re here to make your experience even better. Thanks again for being such a fantastic supporter!- Eleanor