Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
Refine
-
By rating
I was still on my introductory trial period to Spocket. I had some specific questions about one of the suppliers. Janela in Customer Service was very helpful being the bridge between me and the supplier and we got the answers we needed from the supplier. Thanks to Janela and the team for their courteous and professional assistance!
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Janela receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The Spocket team is awesome! My store isn't up & I've just started using the app, so I'm not sure how the products/suppliers are yet. Any question or concern I've had is addressed within minutes mostly by live chat. Sometimes via email. Great people!
We appreciate your kind words and glad you are loving the premium service from customer support team. Rest assured that we are always here to answer any query of yours as quick as possible.
Quality products and fast service
Hi At Dawn's Delights! Thank you for your review. We are glad you like the Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Soo Good makes it supper simple !! I cant wait to see this store be successful
I had never used it before but soon as i did i was hooked! and support was right there for me! AWESOME!!!
Thanks for believing in us! You are always free to contact our amazing Support team.
Liking so far... some product can’t put on a collection category%%%%%%%%%%%%%%.....Fix it please thanks
Thanks for raising this! We'll be sure to let the team know about your concern.
So far this app has been extremely easy to use! love all the categories and that I can see shipping times and cost while browsing
We're pleased to know that you love Spocket!
Seems easy to use. It's great to see that I can now access US based suppliers so easily. Would like to spend some more time with the tool.
We can assure you that it's easy to use and you'll be definitely find the US suppliers you need for your store. Don't hesitate to reach out to support once you get to find the time to use the platform more. In any case, thanks for the wonderful review!
I am waiting to for my customers to receive the items. We are at day 3 of the first order placed and I will update when the customers receive the items.
Thanks for your feedback! Feel free to reach out to us again if you need assistance at support@spocket.co anytime you need help! - Erwin
Great application for those looking to expand their online business. With all the different features and filters, no business should be stuck!
We agree 100% that no business should ever be stuck! Expanding is very important for business growth. Thank you for using Spocket! -John
I was mistakenly charged twice for the membership. Russel, Lorena, Erwin & Ria went out of the way to help me out and guide me the best way possible. My refund has been approved. I'm just waiting for the final receiving. Really appreciate it!
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail