Reviews (6,571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
Refine
-
By rating
Seems easy to use. It's great to see that I can now access US based suppliers so easily. Would like to spend some more time with the tool.
We can assure you that it's easy to use and you'll be definitely find the US suppliers you need for your store. Don't hesitate to reach out to support once you get to find the time to use the platform more. In any case, thanks for the wonderful review!
I am waiting to for my customers to receive the items. We are at day 3 of the first order placed and I will update when the customers receive the items.
Thanks for your feedback! Feel free to reach out to us again if you need assistance at support@spocket.co anytime you need help! - Erwin
Great application for those looking to expand their online business. With all the different features and filters, no business should be stuck!
We agree 100% that no business should ever be stuck! Expanding is very important for business growth. Thank you for using Spocket! -John
I was mistakenly charged twice for the membership. Russel, Lorena, Erwin & Ria went out of the way to help me out and guide me the best way possible. My refund has been approved. I'm just waiting for the final receiving. Really appreciate it!
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Out of sync inventory management with shopify and suppliers, lost orders, poor supplier management, limited women's fashion products for US market with no product descriptions, extremely slow and ineffective customer service, inferior and cheap outsourced technical team that takes days to investigate and fix technical issues, and no escalation channel for urgent customer and live paid order/shipping issues. If you want to mess up your brand, hurt your revenue and push your customers away with embarassing situations on the orders, this is the dropshipping app to go for. We have spent thousands of dollars in marketing to draw customers and improve conversion rate, and as the orders have started coming through, we are facing challenges in almost every other order. We are giving this feedback so that the owner/management wake up and address their issues, compare their product with oberlo and other apps, make it better! They have potential, but have got lazy and over confident along the way. We have tried Oberlo, Spocket and other dropshipping apps, there is huge potential for new apps in the US dropshipping market to compete and grow. Smart dropshipping app creators should take the hint and build something nice for this market.
Thanks for the constructive feedback. You recently contacted us about your observations as well as your feedback which is now included in our roadmap of features to implement. We appreciate any comments so that we can make our app better! Please know that we always strive our best in continuously making Spocket the best dropshipping app. In fact, there are some big changes along the way please keep an eye out on us and we hope to at least meet your expectations.
Very easy to use. It works flawlessly with the rest of the store. Spocket makes editing product descriptions beyond simple.
Thank you for the kind words! We’re so happy you loved your experience. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to reach out to us if you need assistance 24/7 through our chat channel or you can send us an email at support@spocket.co
Cheers! - Abigail
Love being able to find quality, artisanal products that I am proud to sell in my store. Easy to use.
Spocket does have a lot of artisan products on board especially Ethically Sourced one's. Glad you were able to find the products you were looking for! Thanks for choosing Spocket!
hyvä ja helppo käyttää todella nopeat toimitusajat ympäri maailmaa.
hyvä ja helppo käyttää todella nopeat toimitusajat ympäri maailmaa. hyvä ja helppo käyttää todella nopeat toimitusajat ympäri maailmaa. hyvä ja helppo käyttää
Ihana! Kiitos, että valitsit Spocketin dropshipping-liiketoimintaasi. Se on oikein, teimme sen yksinkertaiseksi ja nopeaksi kaikille. Ota yhteyttä, jos tarvitset apua. Ihanaa päivää! - Irene
it was a great and usefull app and i highly recomand it to every retailer good quality and fast service
Customer Support is truly amazing. They're very quick to respond and take their time getting to the bottom of issues, which I appreciate. Due to the nature of the business some folks may need to reach out to support quite often, but I feel i'm in good hands with Spocket's support team. Russel, Ria, Prinz & Miki are some of the people whom have helped me over the last couple of months. I have to say each and every single one of them provided a remarkable support experience and deserve to be recognized for that. Thank you Spocket team for all your help as I continue to build this business!
Reading your review is very heartwarming and means a lot to us. It helps us to know what we are doing right and what else we can improve on. I'm glad to hear that you were assisted in a timely and outstanding manner. I will make sure to let the whole team know specifically Russel, Ria, Prinz, and Miki about your experience. Thank you for the trust and for choosing Spocket! - AJ