Reviews (6,273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
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I have a business physically, with more than 500 products in 3 physical stores. I decided to put this App to add some products that I do not have, for online sales. I found myself with unqualified suppliers, very high shipping prices, the first trial order was canceled after 12 days of waiting. It was for me, I wanted to test the system before taking my clients. The customer service is incompetent, they never knew what happened to my shipment. they just told me wait until this day. Another one of the customer service seems racist. He does not know what Puerto Rico, Hawaii or Virgin Islands is part of the USA, and I treat in a contemptuous and minimizing way. or mentioning Mexico ?. I really never thought of meeting these types of people giving support services.
Thanks for such a bad experience. I do not recommend this APP at all.
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Tengo un negocio físico, con más de 500 productos en 3 tiendas físicas. Decidí poner esta aplicación para agregar algunos productos que no tengo, para ventas en línea. Me encontré con proveedores no calificados, precios de envío muy altos, el primer pedido de prueba fue cancelado después de 12 días de espera. Era para mí, quería probar el sistema antes de llevar a mis clientes. El servicio al cliente es incompetente, nunca supieron lo que sucedió con mi envío. solo me dijeron que esperara hasta este día. Otro de los servicios al cliente parece racista. No sabe qué Puerto Rico, Hawái o las Islas Vírgenes son parte de los EE. UU., Y trato de una manera despectiva y minimizadora. o mencionando a México? Realmente nunca pensé en conocer a este tipo de personas que brindan servicios de apoyo.
Gracias por tan mala experiencia. No recomiendo esta aplicación en absoluto
We can definitely assure you that you'll find the best of the best from our roster of US suppliers. Please feel free to drop us a message if you need assistance with your product search. In the meantime, we hope your usage of the app turns out great!
i am going to love this app so much and it ships within the USA. i am so excited to sell and do more
We're excited for you too! We hope you find the success you need with Spocket. We are happy to be working with you. Thanks!
SO far I love this app. So smooth and easy. Fast downloading pages.Very understandable! Finally good app.Thank you!!
You are very much welcome! Glad you found our app and loving it so far. Spocket is real easy and smooth to use. We hope to have you with us for long! Thank you for choosing Spocket!
Cool. I hope we have a good relationship and be mutually beneficial. Keep developing and improving app. One star I take because of the high subscription price.
You can definitely expect to see more development and improvements with Spocket! We're looking forward to having a good working relationship too and make sure that our app is worth every penny for you! Thank you for choosing Spocket!
Selling Products on your site is very easy and most of the work is already done for you. looking forward to seeing the profits.
Spocket does its best to get most of the work done for you with our apps' automation system to make managing your store a lot easier. We are looking forward to you success. Thank you for being with Spocket!
Helpful and Fast. But It's quite expensive membership fee. hope make it more cheeper. very convenient
Happy to help! Thank you for your feedback! Our marketing team always listens and makes sure that our prices are worth the service you get. We recommend getting an annual plan as they are heavily discounted but that's still up to you! We appreciate you being with us! Reach out to support@spocket.co anytime you need help and we'll gladly assist you!
customer service A+++++ even though some of the suppliers on there needs to be removed becuase they do no tship or process orders on time, people at spocket have always gone above and beyond to help resolve whatever issue I had, and app integration is great, and easy to use.
We do take pride with our awesome customer service team! You can rest assured that our team will take the necessary actions to work with the suppliers and resolve any order concerns for you. Thank you for being with Spocket! We appreciate your business.
Great customer service
Hi Tape & Supply!
Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that the team receives your feedback. It will make their day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Amazing to be able to fully automate the drop shipping process but would be great to get some AU suppliers on here.
Glad to hear you are enjoying Spocket! We are in the process of adding new suppliers every week and although majority of them will be from EU/US, we also hope to cater more for our friends in Australia! So if you know AU suppliers that we can work with, hit us an email at support@spocket.co and we'll try to get them on board.
So far it's great, customer service is very helpful and always quick to answer all my questions. Russel was really helpful through the whole process.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Russel receives feedback. It will make her day! - Irene