Reviews (6,273)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

March 27, 2023

Compared to other dropshipping tools, I have found Spocket to be much more reliable and easier to use.

Nimbur
United States
2 months using the app
Spocket replied March 27, 2023

We're incredibly grateful for your feedback and thrilled to hear that you love our app and find it a reliable tool. Your satisfaction is our top priority, and we want to ensure you have a seamless experience using our app. Thank you again for taking the time to share your experience with us. Have a fantastic day! - Irene

Edited April 26, 2020

waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

O-ll-M
Saudi Arabia
2 months using the app
Spocket replied May 24, 2020

Awesome! Thank you!

October 23, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Great tool

CCS Best Products Online
United States
2 months using the app
Spocket replied October 24, 2020

We appreciate your effort to give us a rating! We're happy to provide you with a great platform for your drop shipping needs. Thank you for choosing Spocket!

February 11, 2023

Great website. I just wish I could add all of my 4 website stores into one account on Sprocket instead of them on individual accounts.

Monet Cosmetics Shop
United States
2 months using the app
Spocket replied February 12, 2023

Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Irene

August 15, 2020

I use this app to drop ship products. I really love this app. It's easy to use and customer service is great. I don't really have any complaints. This is the only app i use for all my stores.

TheSockyClub
United States
2 months using the app
Spocket replied August 15, 2020

We provide you with only the best service because you are important to us! You can expect that we will always be here and ready to support you whenever you need it. Thank you very much for being with us all this time!

October 6, 2020

Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing

M&NShop
Australia
2 months using the app
Spocket replied October 6, 2020

On point! Spocket is indeed simple yet amazing! We're working hard to keep it that way. Thank you for being with us!

December 28, 2019

Do not give this company your information! I have been trying to get a problem resolved for 3 months now to no avail! They have double and triple charged me each month and refused to refund for all the overages. Currently I have been charged 8 times, should have been 3. They have refunded me for 2 of the 5 over charges so there’s that. I have asked for a phone number to speak to an actual person but of course they won’t. So 100 emails later and nothing has been resolved! Steer clear of these people!

Paw Some Happiness
United States
2 months using the app
Spocket replied December 29, 2019

Thanks for sharing this with us! We would love to extend our assistance to you as best as we can. Please each out to us at support@spocket.co so that we may be able to provide you with solutions regarding your concerns.

Edited December 17, 2022

So far with using this service I have been receiving help that has been very much needed in my journey to success. And when I was having trouble importing and item Russel was very helpful and told me how to solve the problem.

Lit Prize
United States
2 months using the app
Spocket replied December 20, 2022

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin

October 22, 2019

Very good customer service, basically 24/7, even when it shows not online or away they come online and reply. Especially Kim, very helpful. Great experience

Shoppineer
Australia
2 months using the app
Spocket replied October 22, 2019

Thank you for the lovely review! Our Support team is available anytime you need them. We're glad you're having a great experience so far.

April 17, 2020

Great great for drop shipping orders I had my first one and my customer was very happy with the order

EVT Warehouse
United States
2 months using the app
Spocket replied April 21, 2020

Thanks for the review EVT Warehouse!

We appreciate the accolades! At Spocket, we know how important it is to have high-quality products with fast shipping and seamless communication with your suppliers. That’s exactly why we specialize in working with US and EU manufacturers!

We are thrilled that Spocket is making it easy for you to run a successful dropshipping business.

If you have any questions as you continue to build your store, feel free to reach out to Spocket's Support Team anytime.

Have a wonderful day!
Team Spocket