Reviews (6,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
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love this app seamless process when placing orders, great products as well. fast shipping and orders are placed promptly.
Welcome to Spocket! We always work hard to make your experience with Spocket seamless. Thank you for choosing our services!
Amazing customer support, their customer representative Leah was really helpful when I faced issue with bulk importing products. She responded fairly quickly and sorted out my problem with a lot of patience.
Thank you for sharing your experience! We’re pleased that Leah was able to provide you with exceptional Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I'm new to Shopify and I'm getting ready to launch my store. I do have a few concerns about using Spocket. At first glance, the items and integration seem good. Also, I like the shorter shipping times. Here are my concerns, though.
First, I signed up for the 250 products option but I didnt realize it was listing of the products vs selling. When I look at the next tier, there really aren't extra services just the option to list extra products. So, to stock my store, I have to use other vendors or pay the higher price before I see if the products sell as well as other vendors. Also, I paid for the full year and if I want to go upward, my option is only to pay for the larger amount full year. I'm trying to work with customer support to see how I can get the higher level and go to a monthly plan.
This brings me to my second concern. 24/7 support means I can reach out 24/7 but they are not available 24/7. So, I can't seem to do business when it is convenient to me but rather it is convenient to them. And, since I can't talk to their vendors with an issue because they are the pass-through, this can cause a customer issue for me, a new store.
I will say, the one time I had a vendor issue, they eventually responded and allowed someone from the vendor to reach out. This is why I'm giving three stars or it would be two stars.
Stay tuned as I launch. I hope I don't have to eliminate them as a vendor. I really need a reliable vendor who ships out of North America.
nice app. very helpful
Thanks for your feedback! It gives us much pleasure to know that you love Spocket! Your kind words encourage us to continue doing our best.
Have a wonderful day.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I really like this app. It is a great opportunity to find excellent products for my site. I would recommens this site to anyone looking for the best products
Your recommendation is valuable to us. Thank you! We'll make sure to provide you with all the possible opportunities to succeed. Reach out to us at support@spocket.co anytime!
Really great selection of products, with easy importing!
Great app..............................................................................................................................................................................................................................................
Thank you!
It's awesome. Very helpful and great products.amazing product. Amazing things to come from this company.
You feedback is very much appreciated! It helps us to know we're on the right track. You can expect that we will do our best! Thank you for choosing Spocket!
I am still fairly new with spocket but i have had a great experience so far. Prinz was very helpful in answering my questions regarding products, it was very clear and i didnt need to ask anything else. the team is always very helpful, and their instant message chat is very helpful as i didnt need to make a phone call. thank you!
Great to hear that you had a positive experience with our customer support service! We appreciate your feedback, and we will pass it along to Prinz. Thank you for choosing to work with us, and we look forward to assisting you again in the future - Irene
Spocket is hands down one of the best dropshipping platforms there is out there ! Thank you so much for the quick shipping
We couldn't agree more! And we'll keep improving our platform the maintain being the best for you! You are more than welcome! Thank you for choosing Spocket!