Reviews (6,102)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its high-quality product selection from reliable US and EU suppliers, which ensures faster shipping and customer satisfaction. They find the interface user-friendly and the integration with platforms like Shopify and WooCommerce smooth, simplifying store and inventory management. The responsive customer support and the option to order sample products are highlighted as beneficial for quality assurance and issue resolution. Additionally, features like automated order fulfillment, educational resources, branded packaging, and multi-user support are well-received for enhancing brand identity and facilitating collaborative management.

Edited February 4, 2020

Quality products! Definitely fills a need that wasn't being met. I'm looking forward to getting updates to new products.

Supply Jam
Canada
About 2 months using the app
Spocket replied February 5, 2020

That's us, the dropshipping app that fills the void in your dropshipper life. Anyway, we're super glad our selection of products didn't disappoint! You can count on us to provide you with new products - we're adding items regularly so always be on the lookout.

February 7, 2022

The Customer Support is amazing! They are very friendly & responsive. I highly recommend Spocket!!!

TrendyPodz
Canada
About 2 months using the app
Spocket replied February 8, 2022

Indeed our customer support representatives are very friendly and responsive. We appreciate your recommendation and thank you for using our service! -John

August 21, 2021

Amazing experience with their Customer Service Person Russel. I am. definitely more interested in teaming up with Spocket as my Dropshipper.

Doggy Living
Canada
About 2 months using the app
Spocket replied August 21, 2021

Great! We take pride in providing you with an amazing experience especially with our customer service. Thank you for choosing Spocket! -John

May 16, 2020

3rd class service! supplier take 10-15 days for just to ship.! and spocket team still try to convince us. and Yes MOREOVER SUPPLIER SENT ITEM VIA ECONOMY CHINA MAIL SERVICE NOT EVEN E-PACKET..... COMPLETELY BAD EXPERIENCE WITH THIS LOW-QUALITY APP.!!! DOOOOO NOT EVER USE THIS APP.

Owsmly™
India
About 2 months using the app
Spocket replied May 19, 2020

Hi there! We're sorry to hear about the issue you have encountered with one of your orders. Our sincerest apologies for any inconvenience you may have experienced. You can rest assured that we will have this issue addressed immediately and further investigate on the matter. We'd be happy to further extend our assistance. Please do reach out to us at support@spocket.co and we'll gladly sort this out for you.

August 8, 2023

I am so excited to see the levels I can take my store to with the amazing products spocket has available!

Len and Li
United States
About 2 months using the app
Spocket replied August 11, 2023

Cool! Thanks for choosing Spocket! We are glad you were able to start using our service with your online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited August 22, 2020

Great app with good support , plenty of products with different choices & countries
thank you

GRkika
Australia
About 2 months using the app
Spocket replied August 22, 2020

You're very much welcome! Happy to be of support to you! You can always count on us. Thank you for choosing Spocket!

Edited November 22, 2020

This app so far is awesome. makes it easy to find premium products. Just wish it could give a category of branded dropship suppliers and non branded ones with just a click of a button. I enjoy the respnse timing

Pascal Nation
United States
About 2 months using the app
Spocket replied November 22, 2020

Thank you for the feedback! We do appreciate you sharing your views and experience because it helps us further improve our app to make it more awesome! Not to worry because we're always working hard to further upgrade our platform! Thank you for using Spocket!

April 9, 2020

awesome and simple to use. hoping to do better now on my site. thanks guys for this service. superb simple

Lucid Day
India
About 2 months using the app
Spocket replied May 24, 2020

We are hoping for the best for your site! You are more than welcome! Our service and support is at your disposal.

July 7, 2020

Good app easy and fast to learn. US and European based suppliers with good prices and decent shipping times!

custodybus.com
Spain
About 2 months using the app
Spocket replied July 7, 2020

Thank you for your review! We also have a lot of suppliers all around the globe aside from our US and EU suppliers to give you even more options! Thanks for using Spocket!

January 22, 2018

thankyou so much its great to use and easy to use i can easy fullfill the products

Thedreammart1
India
About 2 months using the app