Reviews (5,473)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.
Refine
-
By rating
Just getting started with e-commerce and so far hopefully this app with get me to where i want to be!
Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.
Good variable products, and good support about doubts. I recommend this, and i hope turns commercial long term
Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used this app to help me do find US suppliers. I really like this app. It would be nice if it did give more premium products.
We're thrilled to know you liked the premium items and your concern to add more is definitely something we can consider looking into. In any case, all the best to you and your store.
WHY didnt i find you sooner.. I love it, I have found my confidence to keep going. Thankyou Spocket
We're very happy that you found us too! Keep going! We have your back. You're welcome!
So, it seems like many of the products that are better quality / would sell better are locked behind the "premium" feature, which you would need to upgrade your plan. But I am liking everything else so far
Thanks for the review! We are happy to know that you like Spocket We have your feedback forwarded to our marketing team to see what can be done in the inclusions of our plans. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can share our promotional plans with you too! -Abigail
I used this App to stock a Shopify store. On the Shopify App store it says, "Can I cancel my subscription at any time?
Our mission is to help you start a successful online business. If you are not satisfied with our service, you can cancel your subscription at any time." Unfortunately, when I tried to cancel, I learned that you may cancel but Spocket will not give you a pro-rated refund or any refund at all. Enough said.
Thank you for bringing this to our attention. Our account manager is currently monitoring your case and will work with you. We appreciate your understanding and patience. - AJ
A very good app, get responsed very quickly. while I just start my dropshipping business, its products not interest me
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! - Erwin
Do not fall for the promotional plan ever with these people. They charge you instantly and the premium products for most of the suppliers have no description. And they sent me an email stating that the supplier is pretty new hence no description. How can you entertain a new supplier to be on your premium list. Absolutely not recommended.
We apologize for the inconvenience you encountered with one of our suppliers. Rest assured that we have fixed this issue with the supplier and that we will be preventing the same issue from happening again. Please do reach out to us at support@spocket.co and we'll gladly help you the best we can.
Decent app with questionable suppliers but overall a good selection of products. Unfortunately, I'm still being charged for their premium plan (despite no longer having their app integrated with my store for over a month now). Not sure I'd recommend.
Thanks for letting us know! We would be more than happy to sort your account for you and take the appropriate actions required. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you!