Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
Refine
-
By rating
great i love this app
Hello ShopWay! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I used this app to help me in my Shopify store. I am getting good results. Try it for your store and get good results and customers
I am very satisfied with the customer service that I have received from Sprocket. I do feel like some of the vendors on the app is not truthful. I only selected vendors with 3-4 day shipping US based but I realized once the order was placed that the merchandise was shipping from China and it took a few weeks to get to my customer although this was not Sprocket's fault I do feel like they should better screen their vendors because this is not acceptable.
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon from the US and nearest countries. We hope to assist you again soon. - Erwin
Jam was amazing in her reply, timely and very detailed! From day one everyone i talked to in Spocket has been great! Very helpfull!!! Thank you!!
Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Jam, who we know will be delighted to read your comment. Have a great day! - Erwin
They are refusing to cancel my subscription and stop charging me until I submit feedback and tell them more about why I want to cancel. Extremely predatory and unethical. If a customer tells you that they want to cancel their subscription, you cancel it - period. You don't hold their credit card information hostage until you get something in return.
Thank you for taking the time to leave us a feedback. We apologize if you felt that you were not given a choice to cancel your subscription. We want to assure you that this is not something that we do. Please also know that we do not hold your credit card information hostage. In fact, this can actually be requested to be removed during cancellation process.
We would love to hear more from you on how we can make Spocket better, so please contact us at support@spocket.co and we'll assist you from there!
I really like this App, they have a wide selection of products and they ship from USA. I don't have to wait for 35 days Shipping times . I highly recommend this App.
I'm still learning to use the app, just discovered it today. So far it has been pretty straight forward for the most part, i'm excited to see where this could take our business. Spencer has been extremely helpful and patient in answering all of my questions and gets back to me pretty fast. So far i would highly recommend this app especially if you are interested in shipping worldwide. I will update review as i start to use it more. But customer service has been amazing!
Thank you for taking a moment to share your experience at Spocket. Our team including Spencer is so glad to hear that you are happy with the assistance provided. We also appreciate you recommending Spocket. Your kind words encourage us to continue doing our best. We look forward to seeing you again soon. - Erwin
It's a reliable app. Some hiccups here and there with the suppliers but nothing major. I'd recommend it.
Thanks for your awesome feedback! We are so glad to know that you love the app and find it reliable. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
So far everything has been working as it should. They have a huge selection of items to choose from and the integration to my website has been very easy. Customer service is always available too.
Thanks The Fashion Tree! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
love love love. Kim on the support team rocks! Can't wait to keep using spocket and selling online!
We're sure Kim loves you too as we do - we're glad to have you onboard. We can't wait for the achievements you acquire in the coming months too! Please don't hesitate to reach out if you have other concerns.