Reviews (5,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.
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My experience with Spocket was absolutely awful. They have very low inventory, poor technical support, unreliable suppliers, hyper-inflated prices that don't allow you to make a profit, and charge an exorbitant monthly fee to boot. No thank you.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. It makes us sad that the circumstances were not favorable but we are still hoping to do our best in making things better for you! Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best!
The very beginning is absolutely fantastic, easy to set up and generally use, two weeks free trial, why not. Let's see how it goes, very grateful for the opportunity to try.
We're happy you took the opportunity to try us out! We hope you like Spocket as much as everyone else. Feel free to reach out to us at support@spocket.co in case you need any help or have any questions and we'll gladly assist.
verry good app i highly recomend this app for all the shopify user.this app gives me the apportunity to hep myself
You got that right! Carpe diem as they would say. Lets seize the opportunities together! Thank you for choosing Spocket!
Large quantity of US and EU products with fast delivery times. Site sometimes loads very slow, or freezes, though. I would like to see more larger, higher cost items such as more lawn mowers, trampolines, boats, kayaks, rafts, and things like that. I'll have to use another dropshipping service to add those items to my store. * Note: If attempting to sign up for the free trial, do NOT purchase the Yearly subscriptions because you do NOT get a free trial if you purchase yearly. I discovered this after paying for a year of Unicorn package, and they do NOT offer refunds.
I used the site for my first online store thanks. it is confusing getting started but helpful to have
The customer service is amazing, I had a few issues but they reached out to me via phone and gave a personal touch to help.
Thank you for the feedback. We appreciate you sharing your experience to help us improve our services. Our sincerest apologies for any inconvenience we may have caused you! Please know that you can always reach out to us in the event you need anything. Thank you for choosing and trusting Spocket! - AJ
Love it, love it, i recommend it to anyone.
Love it, love it, i recommend it to anyone,hopefully it will help
I used this app to find products that will get to the customer sooner than aliexpress. I think the descriptions should be just that. Not ships in 1 day. Would be nice to be able to download the reviews to go with the products.
Your feedback is much appreciated! We're happy to know that you were able to find the products that suit your preferences on our catalog. Importing product reviews can definitely be helpful and this is something we can consider for future updates to the app.
I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import
Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. Someone from the Support team will be in touch and hopefully, get more insight on your end.
Excellent customer service that is knowledgeable and super helpful. The items are easy to upload to your site. I just wished they had more items to sell. I love it as a great substitute to Oberlo.
The team would like to thank you for your kind words. We would like to hear what items you would need for your store and we will be more than happy to check it out for you!
Again, thank you for taking the time to leave us a great feedback that truly drives us to do our best in making Spocket the best app there is!