Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
Refine
-
By rating
Loving this app so far. Great help with their 24/7 customer service, this app is really awesome to have. I'm sure this would help me get more sales on my store
We hope so as well, and thank you! Our Support team is always available to help you out with anything.
Great app would highly recommend for shopify, fast and easy, looks trustworthy, should definitely download
Thank you for the recommendation, we are truly grateful!
I would recommend everyone to use this app. A lot of good products and very easy to use. Thank you spocket
It's our pleasure! Thanks for the recommendation by the way.
They are what they say! Up front and honest. They have good articles and are willing to help as much as possible!
I am excited to grow my business with Spocket!
It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at support@spocket.co and we'll help you further with our extensive list of clothing and toy products! - Irene
New, innovative and a good sales channel
Products look fantastic, so far so good! I really would like the free trial was longer; it would help me in many areas but overall is something that will be helping me with my business. I think anyone could be happy using your services.
I wouldn't even give this app one star. The app is a great idea but execution is exceptionally poor. [Huge opportunity for someone to develop a similar app that actually works with good customer service!!!]. Speaking of customer service it is simply atrocious. Rarely helpful, often I was left on chats waiting for up to 30 minutes with no response. I had to always follow-up to see if someone was there. They just disappear and stop responding if they can't help (I don’t think those at customer service have actually used the app themselves in real life scenarios; they assume the answer is always something basic and simple but I’m long past understanding the basics of the app, I’m having real issues placing customer orders; it’s also always your fault – never theirs). Some great products on the app, especially for Canadian sellers, but the app in terms of integrating with Shopify, tracking inventory, placing orders never worked (I’m supposed to do a manual fix for an issue – so what’s the point of the app and the fee??!!). I spent more time and hassle then this app is worth (in terms of the profit you can make on items, the work involved in using the app and interacting with customer service and especially given its annual cost; even with the app being cumbersome and unintuitive and basically not working they won’t give refunds – beware). Steer clear. I'd be happy to chat with anyone about my experience with the app. Feel free to reach out to me via my store.
Thank you for the feedback. We appreciate you sharing your experience to help us improve our services. Our sincerest apologies for any inconvenience we may have caused you! Rest assured that we will do our best to resolve all of your concerns and we'll have one of our account managers reach out to you directly to help you faster! Your patience and understanding is greatly appreciated!
So Far Im Loving It!!Very Easy To Navigate And Super Helpful Support
Spoket is a very easy app to use, it is clear and easy for beginners to use especially when you have never dropshipped before.
\You can expect to see more in the future! We're thrilled to be collaborating with you to achieve your goals. Thank you for deciding on Spocket! - Irene