Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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This app has been great so far! I am a brand new store and learning lots along the way. Spocket made getting quality items one of the easiest things I can do!
App is expensive, for the quality! Quality and fabric of the clothing are very cheap and poorly stitched. Not worth it but, with lack of options, moving on is hard. I do like the shipping times!
Thanks for letting us know about this! We'd like to make sure that this has been addressed by Spocket. We are bringing in more suppliers, in fact we are adding new suppliers every week. While most of our vendors are based and located in the US and Europe, we do have vendors that are based from other regions as well. You can select which vendors you want to work with long term by ordering samples from their range. If you find that they come in poor quality, let us know straight away and reach out to us at support@spocket.co. We hope to resolve this to your benefit and earn you back as a customer.
Hi, I had a question about a purchase made from my store and Prinz was super helpful and explained everything I needed to know.
Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! We hope we’ll have the opportunity to assist you again. - Erwin
I've had prior experience with Zendrop, but their shipping times and customer support are really subpar at best compared to Spocket. The customer support for Spocket is truly superior to Zendrop. Their much friendlier and literally respond to you within minutes. Some of the many great customer service agents there are Robbie and Edrielle, so lucky you if they help you!
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; Edrielle and the whole Spocket Customer Support team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our TOP priority, and your review reaffirms the hard work we put in every day.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
awesome! great products very helpful and learned alot about dropshipping and about sproket itself as a company is great.
Thanks for the review! It is really nice selling Spocket products to your store as if you are the distributor of your own products. We are glad you like our products! Feel free to reach out to us if you need help. - Irene
A large variety of items to chose from, products seem to be a good quality. I appreciate the I can choose where the item is from and mostly US to Canada.
Awesome! Thank you for the review. We work hard to provide you with great quality suppliers with amazing products. We're glad to have you with us!
Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!
works fine Great app i definitely suggest this app good products good business
Just starting my e-commerce business, and I am already liking the quality of the items on this app!
Its a great app which has no boundaries to sell. Good for drop shippers especially when you start up. Thank you.