Reviews (6,571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Unique products with artistic flare! Not the same old same old that everyone else is putting in their stores. Love it!
great service
Hi TrendyPaws! Thanks for the review! We are happy to know that Spocket helps you with your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app helps tremendously with searching for products and finding the highest products in demand with faster shipping. Very user friendly and great customer service. Worth the extra money per month. Highly recommend!
Your recommendation is greatly appreciated! Such a motivation for the whole team. Thank you!
only starting now but it seems to be good
Thanks for taking time to leave a feedback! Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I'm not sure why there are soo many good reviews. Half of them seem bought and paid for. This app is one of the worst apps on Shopify by far. The sellers you "get to" dropship from are constantly taking vacations or not updating their products. This results in orders needing to be cancelled and makes for ALOT of angry customers to your store. This has happened on an outrageous scale. You'll constantly be having to message your customers telling them that there were issues with fulfillment. As for quality of shipment or fast shipping. No.. Most aliexpress especially are packaged horribly. Damaged. Or they claim will ship in one time and will take 4x's what it says. The non aliexpress items are just as bad. Fulfilment after payment can take over a week irregardless of the quoted times that are told to you.
The plans they have on here are outrageously expensive. Especially for how overpriced this service is. You can get far better fulfillment providers to integrate with your store for a fraction of the price and far less issues. Some of them are even free and offer seemless integration. This app is just god awful. I can't even recommend it for beginners and I can tell you advanced stores will most certainly be hard pressed too frequent by all the issues to really make use of this app. The suppliers are a joke. The app no better. The customer service warning there's even a problem at all can take over 3-4 days in itself. It's sooo bad.
We apologize for the negative experience you had and appreciate you sharing your feedback with us. Your feedback will be used to improve our services and we will take the necessary actions to address your concerns. Our company is committed to resolving issues and we would like to help you resolve them as quickly as possible. One of our account managers will reach out to you directly to assist you with any issues you may have. Alternatively, you can chat with us or send an email to support@spocket.co, and we will investigate the matter immediately.
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Whatever if you start or grow you find what you need.
Excellent app and experience with the instant support, if you need something Russel is there for you!
I mean the others too...
Delightful! We are delighted that Russel was able to assist you with your inquiries in a timely manner. This is what we want you to feel. We are always available to help you, so please do not hesitate to contact us! - Erwin
Vash was very helpful sorting out my issues. It will be a couple months before my store goes live. I was subscribed and wished to not be billed while my store was not live. Vash took care of getting the billing stopped. No problem! William
It is you who reached out to us quickly that helped us resolve your issues right away. Please know that we are here to help you out and we truly appreciate you sharing your experience. Thank you for your trust! - AJ
GREAT SELECTION OF PRODUCTS. LOVE THE SHIPPING TIMES AND COST OF PRODUCTS. IT IS VERY EASY TO USE AND INTEGRATES WELL WITH MY STORE
Awesome! Glad you're enjoying our features. There are more quality selections to come soon so keep a look out! Thanks for using Spocket! -John
easy and simple to use, lots of great products available for your store, great instructions and simple guidelines
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best Spocket service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail