Reviews (6,178)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.

February 24, 2018

Seems like a great app. I have just gotten started, but they do have a large inventory.

40tiger
United States
17 days using the app
December 29, 2017

used this store for 2 days and its awesome

Thecomfortzoneus
United States
17 days using the app
December 5, 2023

Excellent and amasing designs and customer service !

Dreams Shopping 2023
Canada
14 days using the app
Spocket replied December 11, 2023

Hi, Dreams Shopping 2023! Wonderful! We are glad that Spocket has exceeded your expectations and it is our pleasure you love the categories and features. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited June 1, 2020

I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......

FacemasksNJ.com
United States
17 days using the app
Spocket replied June 2, 2020

We are very sorry to hear about this! Our sincerest apologies for any inconvenience. Rest assured that we will resolve your order concern for you as soon as possible. Our specialist will get in touch with you immediately to rectify the matter. Thank you for your patience and understanding.

December 18, 2020

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

qysure
China
17 days using the app
Spocket replied December 19, 2020

Welcome to Spocket! Glad to have you with us! Thank you for trusting our services!

January 26, 2020

This app is AMAZING. They made the process of starting my own Shopify dropshipping store so simple and easy.

Precision Eyewear
United States
17 days using the app
Spocket replied January 27, 2020

We're happy to know setting up your store was a breeze with us. We hope you get to explore our other features and get to use them with your Shopify store.

February 15, 2020

esta bien ,voy a probar.tiene muchos productos que parecen de calidad. es lo que estaba buscando para mi tienda.

labellalatina.com
Spain
17 days using the app
Spocket replied February 18, 2020

¡Excelente! Definitivamente no decepcionaremos y podemos asegurarle que todos los artículos en nuestro catálogo son de calidad. ¡Háganos saber cómo va su búsqueda!

Edited July 11, 2020

works great not a lot of extra time spent filling in type/collection tags/ etc. Shipping is alot faster a bit more expensive on some items but overall great app.

SRoberts LLC
United States
17 days using the app
Spocket replied July 12, 2020

Thanks for the feedback! Our automation system is one of the best in the industry. Glad you liked the overall feel of our platform. Thanks for choosing Spocket!

May 7, 2018

Really good app, very easy to use.

Worldfashionshopp
Canada
17 days using the app
August 9, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

www.deepbeauty.com
United States
17 days using the app
Spocket replied August 9, 2020

Appreciate the effort in giving us a rating! We look forward to providing you with a great experience and an awesome service. Thank you for choosing Spocket!