Reviews (6,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
Refine
-
By rating
Quick and easy, using spocket is awesome caue it literally sets up all your pricing and shipping, with taxes so you pretty much don't have to.
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I was so excited when I first came across Spocket. However, I quickly learned that my cost with shipping was higher than the retail price on several items being sold out in the market. I wasted so much money on this app. There is no money to be made here. I ended up buying wholesale elsewhere and was able to make a profit.
Thank you for sharing your experience with us! It makes us sad to know that we were not able to satisfy your needs during your stay with us. We would have loved to work things out with you and find the right fit of suppliers and products for your store. Shipping cost can indeed be tricky sometimes especially with stores that are focused on non profits and 'for a cause' approach types like yours. Buying wholesale is also indeed a good move to make bigger profits but that actually moves you away from the dropshipping model where there is less risk since you wouldn't need to hold inventory. We do however respect your decision and feedback! We appreciate you sharing it with us and we hope you can give us a chance to prove ourselves to you and make your experience better! We'll have one of our Account managers reach out to you personally to resolve any issues you may have and find ways to improve your experience with us. You can also reach out to us at support@spocket.co anytime and we'll be more than happy to touch base. Thank you! -John
The app is incredibly easy to use and is by far the best one I have tried. I especially love that Spocket provides genuine sellers!
Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.
Thank you for letting us know about your experience and we would love to get in touch and rectify your concern about your subscription. The support team will reach out to make sure this is rectified accordingly!
Loving it so far! Look and feel is very clean.
I use Spocket to be able to sell products sourced from USA, as well as, products that are organic and sustainably-sourced. I like the descriptions already in place and the quality pictures. I wish I did not have to pay $50 a month vs $12 a month to important more products and import "high-demand" products. But, I prefer it over Aliexpress. So far I am pleased.
Thank you for sharing your thoughts. We'll be on-boarding more suppliers with more great products. Stay tuned to see the new items and we will make sure you will get the value you paid for!
Paid yearly plan.....and I feel SCAMMED by this company. Prices are inflated and you can find easily the products in other stores with best prices, in the stores which I wish to buy there is not invoice branded, shipping delay, dont buy yearly plan because they say they dont go to refund. I dont recommmend it.
We are sorry you feel that way. We understand and respect your opinion. We would be more than happy to be able to set things straight with you and sort things out. Please do reach out to us at support@spocket.co and we'll gladly do our best to help you out! We'd be looking forward to chatting with you!
they helped the best they could with the supplier. supplier did have some photos of the product, but didn't have photos of the product functionalities. Prinz helped me with what he could at the moment. thanks for helping and giving me more insight of how things works.
We’re pleased that Prinz was able to provide you with exceptional service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
They are speedy in communicating with you. Easily to navigate or integrate products to your website. very quality product
Appreciate the feedback! We make sure to be fast when it comes to communicating with you because we don't want to waste any of your precious time and we only make sure to provide you with an awesome experience! Thank you for choosing Spocket!
Its Nice for drop shipping beginners, helps get their idea of what products to use in their niche. Thumps Up!
Spocket is great for both new and seasoned dropshippers! Please feel free to let us know how we can help. We're here to assist!