Reviews (6,178)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.

October 8, 2022

THIS IS THE WORST APP EVER. TRASH TRASH TRASH. ITS BASICALLY A SCAM. TERRIBLE CUSTOMER SERVICE. TERRIBLE APP, TIME WASTING. IF I COULD GIVE IT A ZERO 0000 OR MINUS REVIEW I WOULD. DONT USE THIS APP. I WENT THROUGH IT WITH ALL MY 4 STORES AND DESPITE TRYING TO TALK TO THE CUSTOMER SERVICE NOTHING EVER GETS RESOLVED ALL THEY DO IS COLLECT MONEY YOU SPENT ALL NIGHT APP JUST CLICKING YOUR KEYBOARD AND ACHIEVE NOTHING INSTEAD OF GOING TO BED AND BETTER TO REST OR PLAY WITH YOUR KIDS.

Gifting by Julia M
United States
18 days using the app
Spocket replied October 10, 2022

Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin

September 30, 2023

The ai store setup gets you started in just a few clicks!

Autumn rd
United States
17 days using the app
Spocket replied October 2, 2023

Hi Autumn rd! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our service to be useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 21, 2023

I asked a question and Vash answered quickly I really appreciate when customer service responds so fast.

Pets and More
United States
17 days using the app
Spocket replied January 22, 2023

Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Vash. We look forward to assisting you again soon! - Irene

July 21, 2023

Easy user experience. The interface is much better than other apps I've been utilizing. The AliExpress bulk upload is amazing and integrates more easily into multiple online stores. Many product options at reasonable retail prices.

EastOak Mod
United States
17 days using the app
Spocket replied July 23, 2023

Thank you for the review! We are glad Spocket helps you with your online store and also appreciate you recommending Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 14, 2023

good

CLthreads
United States
17 days using the app
Spocket replied October 16, 2023

Hi CLthreads! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 5, 2023

I love how the sections are separated in EU and US, it is very important to know where the items are shipped from apparently (for tax reasons).

OPULNZ
United Kingdom
17 days using the app
Spocket replied August 8, 2023

Thank you for the wonderful review and for taking the time to share your feedback. We work hard to offer high-quality service to every dropshipper. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 6, 2023

one of the best helps i ever got, staff amazing good stuff also special thanks to Eleanor

Anime Steals
Israel
16 days using the app
Spocket replied November 9, 2023

Hello Anime Steals! We are glad you loved the experience and Eleanor was able to help you with your concerns. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 3, 2020

So far all good. I hope this will allow me to make sales finally. So far I was not lucky but I am willing to give it a bit of time.

Keey-Boutique
Switzerland
17 days using the app
Spocket replied June 6, 2020

Sometimes I does take a bit of time and patience. With a little persistence and hard work, we are sure you will start making sales soon! We wish you the best! Thanks for choosing Spocket!

July 23, 2020

i like how easy it is to navigate through the site and that my shipping cause have been reduced drastically and the shipping times

Philip's stop and shop
United States
17 days using the app
Spocket replied July 25, 2020

Awesome! Glad to know that. Easy navigation and reduced shipping time is very important. Spocket has both! Thanks for using Spocket!

June 7, 2024

Bin zufrieden!

Mysalia
Germany
Spocket replied June 23, 2024

Danke schön! Wir freuen uns, dass Sie zufrieden sind! - Erwin