Reviews (6,390)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, ensuring faster shipping and superior product quality. The user-friendly interface and seamless integration with major e-commerce platforms like Shopify and WooCommerce make it easy to import products and manage stores. Features like fast shipping, responsive customer support, sample ordering, automated order fulfillment, and educational resources are highly valued. Additionally, custom branding options and a diverse product range help merchants enhance their brand identity and offer unique, trending items.

April 22, 2023

It is a good dropshipping site to start, it works fine, there are enough products to start a web site.

koiriva
Mexico
2 months using the app
Spocket replied April 23, 2023

Thank you for taking a moment to share your feedback at Spocket! Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abigail

October 21, 2023

it is a wonderful app best clothing accessories provider love to see their stock of every category

Rise & Shine
Portugal
4 days using the app
Spocket replied October 22, 2023

Hi Rise & Shine! Awesome! It gives us much pleasure to know that you love the service. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 3, 2023

Super Kundenservice und einfache Handhabung. Leah hat mir sehr kompetent und schnell bei meinen Fragen weitergeholfen und mich unterstützt. Gerne wieder.

CLEO
Germany
4 days using the app
Spocket replied March 6, 2023

Vielen Dank, dass Sie Ihre positive Bewertung von Leah's Service geteilt haben. Feedback wie Ihres wird von jedem Teammitglied hier geschätzt und gibt uns die Motivation, unseren Service weiterzuentwickeln. - Irene

March 26, 2020

This application is a junk, they don't fulfill, take your money and your orders are pending for months, customer service will not answer and your money and time is lost. I wanted to test to start selling products and ship from USA, I placed 10 orders to test, 4 orders were cancelled and 2 orders still not shipping after 2 months and 1 order not even refunded to my card. I let them this money and run away because I lost my time and energy. Just stop this guys and give people their money back. And for people that want to use this please don't try not recommended at all.

Inspiring Band
United Kingdom
3 months using the app
Spocket replied May 24, 2020

We are sorry to hear we were not able to meet your expectations. We would be more than happy to make thing right with you. Please do reach out to support@spocket.co and we'll gladly do our best to be able to resolve your concerns.

December 10, 2018

i really love how this app makes everything simple. They also have great inventory where i can chose from hundreds of different items to add to my store!

CandieShopBoutique
United States
4 days using the app
November 21, 2020

This app opens up opportunities. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good...

Meteor Music
United States
4 days using the app
Spocket replied November 21, 2020

If you know how to look, then you would definitely know the massive opportunity that Spocket can provide you with. You're in the right track! Thank you for being with us!

Edited May 19, 2020

** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.

Saved by the Ride
United States
4 months using the app
Spocket replied May 23, 2020

Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.

December 29, 2022

Makes things very easy to integrate with shopify store - and easy to connect with sellers. But each store requires its own account.

Szkatulski Women's Clothing
United States
2 months using the app
Spocket replied December 30, 2022

Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin

October 26, 2023

first time trying it so will see how it go

women's cloths
Australia
4 days using the app
Spocket replied October 28, 2023

Hello women's cloths! Thanks for your feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 2, 2021

App is good. But wish it has more search options. Also i wish it was possible to contact sellers. But overall a good app.
Only dropshipping app we Are using

Pawfectory
Norway
2 months using the app
Spocket replied November 2, 2021

We appreciate your feedback! You can look forward to major improvements on all of our features especially the search option and being able to directly contact suppliers. We hope to improve your experience on our next updates! Thank you for using Spocket! -John