Reviews (6,830)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the curated selection of high-quality products from reliable US and EU suppliers, which reduces shipping times and enhances customer satisfaction. The platform is user-friendly and integrates well with major e-commerce platforms like Shopify and WooCommerce, simplifying product import and inventory management. Merchants also value the responsive customer support, branded invoicing options, automated order fulfillment, educational resources, and a diverse product catalog that includes unique and trending items.

February 16, 2020

I really enjoy using Spocket because it is easy to use. Searching and importing items are really easy.

Mone' Couture
United States
9 days using the app
Spocket replied February 18, 2020

Wonderful, we hope usage of the app stays easy for you through and through. Thanks for the review and all the best!

January 20, 2024

Nice

Inzora Group (USA)
India
9 days using the app
Spocket replied January 22, 2024

Hi Inzora Group !
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 21, 2022

Really helped a lot. My VA and I was going to have to upload each product we found manually. This really sped the process! Trying to catch Black Friday so time is of the essence. Only Reason it hasnt got 5 Stars is because I have yet to see the returns on the products I chose. In terms of pricing it was some what alright its really going to depend on how my returns yield to determine if the cost is really worth it. Hope to continue to use service.

Independent Express
United States
6 months using the app
Spocket replied November 22, 2022

Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

February 16, 2020

The Spocket app is easy to use and offers a large amount of different products. The calculation of the profit on each order is also very handy.

Stipen.com
Netherlands
9 days using the app
Spocket replied February 18, 2020

We're glad to know that the features we offer are satisfactory to you! Thanks for the review and please feel free to reach out should you have questions or concerns.

Edited March 3, 2019

I'm hoping this app is as useful as Oberlo in the long run at setting up a successful drop ship store, so far it seems great!

WSB Gear
United States
9 days using the app
June 16, 2020

Just started, great so far! Good quality pictures and decent descriptions. I haven't tested the customer service yet.

The Big Tech Shop
Canada
9 days using the app
Spocket replied June 20, 2020

Welcome to Spocket! We hope to be able to provide you with the best customer experience possible! You can be sure that our customer service will do their best for you all the time. Thanks for trying us out!

January 19, 2020

The bad reviews are true.

Half of the products are crap from Aliexpress. The other half have such low margins that it's impossible to build a great business around it.

Shipping times are long. Even on the "Premium products", that are supposedly from the USA and have short shipping times, you see that most of them are from China and take 14 days to deliver.

They make false claims and don't give refunds. Their support responses to negative reviews are incredibly passive aggressive. Classic scam company.

You can still make money with Shopify, but not with this route. Source your own products and use Shopify as the payments processor. This company is trash.

Christian Pure
United States
7 months using the app
Spocket replied January 20, 2020

Thanks so much for your honest feedback. This would greatly help in improvements we can make to the platform. May we please know which products you're referring to? It'd be great to know so we can do a review and see what we can do. Regarding your refund, we review each request carefully, including yours, and take the necessary steps after each assessment. We were informed that the Support team has been reaching out to you to work on resolving your case and we do hope you give us a chance to do so. Hoping to hear from you soon!

March 7, 2020

I used this app so good and simple to use
easy to talk to support very helpful great products/items

NeoSasha
Australia
9 days using the app
Spocket replied March 11, 2020

We are excited to have you here in Spocket and continuously provide the best support and service possible.

February 17, 2020

Todo perfecto, muy facil de manejar y de importar en la tienda. Me esta gustando bastante esta aplicacion.

Sport Shop 3.0
Spain
9 days using the app
Spocket replied February 18, 2020

Impresionante, gracias por la revisión! Nos alegra que te haya gustado hasta ahora. Esperamos que su experiencia con la plataforma sea excelente. Feliz Spocket-ing!

February 17, 2019

So far it has been user friendly and the products look great! We cant wait to start using this app.

Sicilia Maye
United States
6 months using the app