Reviews (6,563)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 13, 2023

Great service and effort to deliver on time.

Ye Hagibbor Store
United States
3 months using the app
Spocket replied October 16, 2023

Hi Ye Hagibbor Store! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 14, 2020

It's cool. I mean, I can do stuff with it. I like the items. I really don't know what else to say, it's functional. I mean, it's cool. It's not something that will blow you away, but it gets the job done.

Waistlyne
United States
3 months using the app
Spocket replied October 17, 2020

We appreciate your feedback! We'll work harder to make your experience with us amazing. Thank you for choosing Spocket!

March 10, 2022

Es wird geworben das man 14 Tage es kostenlos testen lassen kann, sobald man die App runterladet, muss man sich für ein kostenpflichtigen Plan entscheiden. Hab das direkt wieder installiert.

trontax
Germany
4 months using the app
Spocket replied March 11, 2022

Ich entschuldige mich sehr für diese Erfahrung. Zur Verdeutlichung: Alle unsere monatlichen Abonnements beinhalten eine 14-tägige kostenlose Testversion, die Sie jederzeit in Anspruch nehmen können. Wir möchten die Dinge besser machen, also wird sich einer unserer Kundenbetreuer an Sie wenden, um die Dinge zu regeln! Danke für Ihre Geduld! - AJ

June 4, 2020

The WORST customer service ever seen! A customer placed and order 3 weeks ago, I had to ask them at least 10 times why wasnt the order shipped. After a long back and forth. They cancelled the order because they just realized that the supplier cannot ship to my customers country (the country is not on the list of countries that the supplier can not ship). So it took them 3 weeks to check the status of my order.

Even they didnt know what they were doing, in one of the multiple emails, they told me that the supplier was going to ship ASAP, but 3 days after they cancelled the order.

If you wnat to grow your store, stay away from this app, you can not contact the suppliers, you have to do it through them, and they are the worst at communicating your needs. They dont take things personal, with this issue, every email I sent, was answered by someone different, but I'm pretty sure its just multiple bots answering, they dont read what you request.

Dream Cook Store
United States
4 months using the app
Spocket replied June 6, 2020

We're very sorry to hear about this incident! We appreciate your feedback as it helps us to further improve our services. Rest assured that we will be implementing better ways to communicate with the suppliers. One of our account specialist will reach out to you to get your order concern resolved as soon as possible. We sincerely apologize for the inconvenience. Thank you for the understanding patience!

June 14, 2023

It's quite fine and seems to have a great range of products. Easy filtering that could be improved in the future.

Morpho & Kutz
United Kingdom
3 months using the app
Spocket replied June 16, 2023

Thanks for leaving us such a wonderful review. We are glad you like Spocket! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 7, 2023

I Think Spocket is Great, I can always find the products that I need, and easily with short titles and great descriptions.

Champaign Fitness
United States
3 months using the app
Spocket replied October 9, 2023

Hello Champaign Fitness! Thank you for the kind words! We’re so happy you loved your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 12, 2021

i used this app to build my store and it is very good. the interface is very user friendly and i love it.

Call it shopping
Canada
5 days using the app
Spocket replied May 12, 2021

Thank you for using Spocket to build your store! It's true that Spocket is very user friendly and we've made it that way so you could focus on selling! Reach out to us at support@spocket.co anytime you need help!

May 20, 2023

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All Mart
United States
3 months using the app
Spocket replied May 20, 2023

We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

April 7, 2020

easy to use and add products. wish they would be more product available but I like that is from the USA the shipping.

faceforwardsafely
United States
3 months using the app
August 11, 2020

Amazing App. Just so expensive. Hopefully l break-even with my profit margin to make up for membership fees soon.

Fine O'Clock
United States
3 months using the app
Spocket replied August 12, 2020

Glad you liked our platform! We do provide 2 weeks free trial so that you can test us out first to see if we're a good fit but with enough effort and time, you will not only break even, you will see that the whole process could work in your favor. Thank you for choosing Spocket!