Reviews (6,574)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 26, 2023

first time trying it so will see how it go

women's cloths
Australia
4 days using the app
Spocket replied October 28, 2023

Hello women's cloths! Thanks for your feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 4, 2023

Very easy to Navigate. I am a beginner sailing my products on Spocket. Hopefully, I can enjoy this Great App.

Trendy Jewelry and Haberdashery
United States
4 days using the app
March 8, 2020

gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

HJHStores
United Kingdom
4 days using the app
Spocket replied March 11, 2020

Thank you for the review!

July 10, 2020

Great source to have as a new e-commerce seller. They make things easier and encourage you to succeed. I love the site

LedHigh
United States
4 days using the app
Spocket replied July 11, 2020

We do want all our customers to succeed because we believe that your success is also our success which is why we always do our best to provide you with excellent service! Appreciate you being with us. Thank you for loving Spocket!

Edited April 6, 2019

I've recently started using Spocket on top of the other dropshipping app I have. It's not too bad; still getting used to it so not fully sure yet.

Luxe Avoir
United States
4 days using the app
November 26, 2018

I am a new store looking for reliable drop shippers. First order never arrived could not get help from customer service. Could not get the product or refund from this company. The only email I got was rude and said they sent me an email, which was never received.

Critters Now, LLC
United States
3 months using the app
Spocket replied September 11, 2024

We appreciate your feedback, as it helps us make necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to make things right. - Eleanor

February 10, 2019

Really easy to use and lots of great products to choose from! Highly recommend this for shops of any size.

LORE
United States
4 days using the app
Edited February 13, 2023

i had a few shipping questions and Spencer took me through it step by step helped me with a few other questions i had as well and the app itself is easy to use and makes it easy to use

Brooks Cosmetics
United States
4 days using the app
Spocket replied February 14, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer hears about your feedback. It will make his day! - Irene

November 7, 2020

Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

Apogee Boutiques
United States
4 days using the app
Spocket replied November 8, 2020

Thank you for the feedback! We appreciate the effort and we're glad you are having a great experience so far. Thank you for using Spocket!

January 18, 2023

Be careful if using trying this app, I used the trial in Shopify and didn't like the app, however 3 month later I found out they were charging me 49.99 / month even though my account was showing not subscribed. I called them but they didn't want to assist and rejected the refund. The customer service said it was probably a glitch.
Luckily I managed to charge back the transactions.
BE AWARE and check your bills.

TANIT Market
United States
3 months using the app
Spocket replied January 18, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away.