Reviews (6,270)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

July 8, 2020

this nice app for newbie, easy to use, easy to appication, i love it, recommended app for beginners

Cheapest Kitchen
United States
2 days using the app
Spocket replied July 8, 2020

Your recommendation is much appreciated! Spocket is truly easy to use and perfect for all stores that want to dropship unique and quality products. Thanks for choosing Spocket!

March 10, 2020

Great selection and importantly great description.
Just download the app. So far so go. User friendly.

Riffling
United States
2 days using the app
Spocket replied March 11, 2020

Thank you for choosing and using Spocket!

February 17, 2020

very great app! It makes it so easy to add products and they take care of the rest! Couldn't ask for anything more!

Color Pods 2.0
United States
2 days using the app
Spocket replied February 18, 2020

An easy and seamless experience is what we want for you and the thousands of dropshippers on the platform. We're flattered to know that you're satisfied with what we can offer. We remain available for your other concerns should you have any!

November 23, 2022

The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.

LuxRoomCo
Canada
About 2 months using the app
Spocket replied November 24, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

Edited February 11, 2022

easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.

Discount Prices US
United States
About 1 month using the app
Spocket replied September 11, 2021

Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John

July 23, 2023

mid, jsut starting to try it but to just import an item i need to sign up for a trial and even if it doesnt work i might have to pay a lot.

ScootSmart
Hungary
About 2 months using the app
Spocket replied July 24, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

Edited February 18, 2020

Having used this for the first two weeks i have come to find out that it really helps with my sales and better images for marketing.

Colour-Nation.com
United Kingdom
About 1 month using the app
Spocket replied February 18, 2020

Awesome! We're glad that the platform was able to meet your expectations. We hope this continues long-term! All the best to you.

Edited October 8, 2018

I like the interface of this app, but honestly that's where it all stops.

The fulfillment screen lacks details. You have to pay $79 to be able to see any meaningful information about your orders or even add products (25 products per month if you're on a free plan).

Nicer layout than Oberlo, but far less advanced.

Litttle
Canada
About 1 month using the app
Spocket replied September 11, 2024

Thank you for your feedback. I’m glad to hear that you like the interface, but I’m sorry to learn that the functionality and features did not meet your expectations.

We are continuously working to enhance our app and address any limitations. Your comments about the fulfillment screen and pricing structure are valuable and will be taken into consideration as we make improvements. - Eleanor

August 2, 2020

its my first time using this app and i hope it would help me satisfying my customer. I hope i would get right help at right time if i need.

Sushas dynamic
United States
1 day using the app
Spocket replied August 3, 2020

Welcome to Spocket! You can rest assured that our help is always available for you 24/7 via our live chat or via support@spocket.co. Reach out to us any time you need help or require any assistance and we'll gladly do our best for you! Thank you for choosing Spocket!

December 22, 2022

I'm fairly new but I'm really enjoying how easy it is to use so far. Thank you for making it very user friendly.

MCraft Clothing
United States
1 day using the app
Spocket replied December 27, 2022

Hi there! We are happy to know you are enjoying our service and liking our app's features. It is best to explore more and see what we can offer. - Erwin