Reviews (6,273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
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To not get charged by their not so upfront approach, you need to set your password within the app after downloading. It will not accept your Shopify password. Set a password in Spocket and then continue to cancel.
Thanks for the feedback! If the Spocket account was created within Shopify, then it automatically logs you in when you access the account from your Shopify but if you create the account directly with Spocket, then it should prompt you to setup a password first. As you know, Spocket integrates with other platforms as well which is why we have that option. Rest assured though that just like any other subscription trials, you will not get charged as long as you cancel/downgrade before the free trials ends should you choose not to continue. Please don't hesitate to reach out to us at support@spocket.co in case you have any concerns with you account and we'll gladly do our best to help you out! We look forward to making your experience better! -John
Half of the products I have imported don't even include all the variant photos. How am I supposed to sell a top in a color I dont have a photo of? Also, you can't remove the tags from the items you import before you send them to your store. This means you have to seek out each item you have imported once they are in your store to remove the ridiculous tags they have attached to each product. I have imported quite a few items that have upwards to 30 tags that are completely unrelated to the product. Another con is that the item descriptions are useless. Some of the items I wanted to import didn't even state what the fiber contents of the garment were. Would you want to purchase something if you had no idea what it was made of? Last thing, your monthly subscription dues are ridiculous. $29 a month to only import 250 products? And that's not a monthly cap, that's total! Then it jumps to $99 a month for unlimited imports! How does that pricing scale work??? With everything I have mentioned here in my review, this app isn't even worth $10 a month. Find a different app to import that is worth the time and money.
Thank you for your detailed feedback. We’re truly sorry to hear about the issues you’ve encountered with product variants, tagging, descriptions, and pricing. We understand how important accurate product information and pricing are for your business.
Variant Photos: We’re working on improving our product data to ensure that all variant photos are included. We appreciate your patience as we make these updates.
Tags and Descriptions: We recognize the need for better control over product tags and descriptions. Your feedback will help us address these issues to enhance the user experience.
Pricing: We understand your concerns about the pricing structure. We’re continuously reviewing our plans and pricing to better meet the needs of our users.
If you have any specific issues or need further assistance, please reach out to our support team. We are here to help and address any concerns you may have. Your input is invaluable in helping us improve our service.
nota dez para o app, ajuda muito e facilita na importação de produtos incrivel bom otimo facil de mexer o melhor maravilhoso 5 estrelas mesmo
Estamos comprometidos em fornecer a você uma experiência perfeita e garantir que você tenha tudo o que precisa para administrar uma loja online de sucesso. Seja por meio de nosso aplicativo ou suporte ao cliente, estamos aqui para apoiá-lo em todas as etapas. - Irene
These guys/gals are awesome! Highly recommended. Great products and all from the US/EU. Totally a winner!
Thanks for recommendation! We can assure you that the team is a mix of guys and gals, because gender equality and feminism, right? We're glad to know that you find our selections great! As always, we hope they contribute to your store's success.
Very easy to Navigate. I am a beginner sailing my products on Spocket. Hopefully, I can enjoy this Great App.
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Thank you for the review!
Great source to have as a new e-commerce seller. They make things easier and encourage you to succeed. I love the site
We do want all our customers to succeed because we believe that your success is also our success which is why we always do our best to provide you with excellent service! Appreciate you being with us. Thank you for loving Spocket!
I've recently started using Spocket on top of the other dropshipping app I have. It's not too bad; still getting used to it so not fully sure yet.
Really easy to use and lots of great products to choose from! Highly recommend this for shops of any size.
i had a few shipping questions and Spencer took me through it step by step helped me with a few other questions i had as well and the app itself is easy to use and makes it easy to use
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer hears about your feedback. It will make his day! - Irene