Reviews (6,823)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.
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The best app for everything dropshipping
Hi LittleOneZee! Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Fast
Hi there! Wonderful! Thanks for your kind words! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I've been using this for 2 months, so I can give an extensive opinion.
You Should NOT install this app if you're just starting out with dropshipping or if even if you have been dropshipping for a while and I will extensively explain why...
Let me start off with the positives:
//Customer Service//
Spocket's customer service is top of the line! My questions were answered within 12 hours, sometimes even 1 hour! The explanation is concise, straight to the point and easy to understand.
//The User Interface//
Easy to browse products and sort based on specifications.
Now that that's out of the way (yes only 2 positives), let us talk about the negative in chronological order.
//The Pricing//
The $12/month starter plan is probably the best value. Anything else is a rip off if you only get 1-10 orders per day.
//The User Interface//
You can't edit the products in the app after you've imported them, which is fine. But if you touch any variation, THE WHOLE PRODUCT STOPS WORKING!
Then if you try to resync the product you'll soon discover that that's not even possible! You have to delete the product on your shopify store and then re-download via the app. If there's a variant that you don't want, YOU CAN'T DELETE IT.
You also cannot edit any order in the app. Product editing and Order editing are two basic functionalities in any other products-app, how can you not even get that right?!
//The Sellers//
There are multiple points here so I'll split it into subtitles.
--Anonimity--
This is very shady: All sellers get a pseudonym from Spocket so you can't find them online and try to cut a deal out of the app. Names like "Orange Eunostous", "Orange Pine" and "Orange Charlie" can't be real business names. I can understand the anonimity though. What I don't understand is that YOU CANNOT CONTACT ANY SELLER DIRECTLY VIA THE APP!!! You'll always have to contact the Spocket customer service for an answer from your seller. Took me a week to negotiate an international shipping fee down from $21(ridiculously high) to $15 , more on that later.
--The quality and consistency of sellers--
There is such a HUGE difference in quality between the sellers. 1 Seller will process your order in 1 day and another will take 7 days. 1 Seller will charge you $5 for shipping and another $20. YOU'LL DEFINITELY LOSE MONEY IF YOU DON'T CHARGE $15 SHIPPING ON YOUR OWN STORE. Spocket should hold it's sellers to a higher standard!
The only thing you need to become a seller, is prove that you have your own stock and that your products are unique. Let me tell you someting: Atleast 50% of the products can be found on Aliexpress for half the price!
--The Products--
Spocket constantly tries to push you to buy their Pro subscription for $99/month to get access to "premium" products. The products are not premium at all. Printed masks and aliexpress products are premium? haha, give me a break. NOT WORTH $49 or $99/month. You can find most of the products on Aliexpress or just your local printing shop for half the price. Most of the sellers are just a middelman that make money by selling to you, so only cutting into your profits. Don't fall for this.
--The shipping--
As I stated before, there's no consistency with the shipping time: An order can take 1 day to process and 3 days to ship, while another can take 1 month in total! Just recently, an order took 20 days to get shipped out and they only notified me after 14 days!! WHAT?!
At times it was literally FASTER to find the product on Aliexpress, place the order and get it delivered to your customer.
//What should (new) dropshippers do?//
If I were you, I'd look for sourcing dropshipping plugins that have a centralized stock. You're not Amazon, so don't put your trust into hundreds of sellers that you can't do a background check on for yourself to carry your brand. There are thousands of sourcers on like Alibaba or anywhere on the web that will gladly support your dropshipping business idea with no money down and a flexible growth formula. (I won't mention a specific company, because that would make this a dishonest review in my eyes) Don't get fooled and find something else!
Thank you for the detailed review! We certainly respect your feedback and opinion that are based on your personal point of view or experience. We apologize if there was any inconvenience that was cause or if your expectations were not met. You can be sure that we will keep on improving our platform the very best we can! We would love to hear more from you so that we may be able to resolve any issues that you may have. Please do reach out to us at support@spocket.co and we'll gladly be open to discussing any concerns or questions that you may have. We would be looking forward to it! Thank you!
I used this app to dropship natural products and essential oils. I used this app to dropship natural products and essential oils.
Thank you for using Spocket for your products! We're adding more suppliers in that category so you can expect to see more in the future! We appreciate you being with us!
Everything from ordering right through to fulfilment is smooth but a major downside is you have to signup to PRO before you can use the live chat which I did do and it took nearly 24hrs to get a reply - not worth it. Stay on the basic plan unless you desperately need to chat to someone in the chat. Also, you can only offer 25 products on the basic plan thus forcing you to upgrade that's why only 3 stars!
So far its going well. I am new to shopify so I can say its user friendly. I am working on adding more products to my store.
Great! We're excited to see what products you choose. In any case, we hope they do some wonders for your store!
Seems good so far...just wish the limit was on active listings. I imported a few just testing out, deleted them, now i've hit the 10 import limit and i have nothing listed.
I've been trying to get started with Drop Shipping and found other suppliers to be complicated or lacking in quality. Then I found Spocket and it is a game changer!
Spocket is truly a game changer in the field because we want our success to be our customers success too! Thank you for finding us! We're happy to have you with us!
Fast and reliable. Any questions I had they were on it in a timely manner. Definitely recommend using this service!
That's because we value your time! We're always here and ready to help whenever you need it. Thanks for using Spocket! - Irene
Really Great way to start up your business online and easy to use! For beginners this app will make it easy for you.
Spocket is the perfect app to use with starting up your online business because its very easy to use and understand with over a million products to choose from! We appreciate you being with us! Thank you!