Reviews (6,273)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

September 30, 2023

The ai store setup gets you started in just a few clicks!

Autumn rd
United States
17 days using the app
Spocket replied October 2, 2023

Hi Autumn rd! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our service to be useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 17, 2018

perfect i recommend them to anyone awesome products

Kinders Plus
United States
30 days using the app
April 30, 2023

easy to navigate, works as expected. easy to filter products as you need, one button to push all, to shop or you can review each before you push to store, nice touch.

Sayers Fitness
United Kingdom
17 days using the app
Spocket replied April 30, 2023

Thanks for your feedback! That's really one of the best features Spocket has, we are very user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

February 15, 2020

esta bien ,voy a probar.tiene muchos productos que parecen de calidad. es lo que estaba buscando para mi tienda.

labellalatina.com
Spain
17 days using the app
Spocket replied February 18, 2020

¡Excelente! Definitivamente no decepcionaremos y podemos asegurarle que todos los artículos en nuestro catálogo son de calidad. ¡Háganos saber cómo va su búsqueda!

Edited August 21, 2023

***UPDATE***
PLEASE READ BEFORE ADDING PRODUCTS TO YOUR STORE!
GREEN GAI, GREEN ANDROMACHE & GOLD ANGEL

These are the the suppliers I reached out to regarding their products and have not heard a response it’s been 3-4 days . This is very bad for business!

Lack of response is very unprofessional.Timely and clear communication is crucial for a positive supplier-customer relationship. If my customer has a question and I cannot get a response from a supplier that is very frustrating.

I thought Spocket was a good choice for me because the customer service was good. The products are good quality. The prices were on the high end though but I wanted to take a chance just because the platform was so easy to use. I see a lot of good reviews for Spocket but I don’t know how. If these suppliers do not reply back.

Spiritually Connected
United States
22 days using the app
Spocket replied August 18, 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Edrielle. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 10, 2020

So far pretty good! Would like to see bigger selection for pet supplies in future but otherwise site is decent!

CAN/USA Pet Supplies
Canada
17 days using the app
Spocket replied August 10, 2020

Glad you are having a good experience so far! We're looking forward to making it great for you! Thanks for the suggestion! Our supplier operations team is continuously adding more and more suppliers everyday so you can expect that the selections will get bigger in time. Appreciate you being with us!

January 17, 2023

Just now learning how to use this app and shopify but the tutorials and the userface is very easy to operate and pleasing to my eyes.

AllForYou
United States
17 days using the app
Spocket replied January 18, 2023

Your feedback is greatly appreciated because it motivates us to do even better. We will, rest assured! Thank you for making use of Spocket! - Irene

May 31, 2020

Really easy to use. Added few items to my store. Lots of little gifts and overall good App would recommend the trial

Rakhr@market
Canada
16 days using the app
Spocket replied May 31, 2020

Thanks for the recommendation! Glad you found our app to be easy to use. We appreciate you trying us out! We wish you the best on your business. Please feel free to contact us at support@spocket.co in case you have any questions or need any assistance.

March 15, 2021

I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.

Retail Stallion
United States
21 days using the app
Spocket replied March 17, 2021

We're sorry to hear about your experience but thank you for letting us know about your feedback! Your feedback is very important to us as we use it to further improve our platform. We apologize if there was any misunderstanding about our process. We would be more than happy to clarify or help regarding any changes to your account. Please feel free to reach out to us as well via support@spocket.co and we'll gladly assist you.

December 14, 2017

nice app for beginners am making a good profit out of it thanks you Spocket

Eestud
India
28 days using the app