Reviews (6,273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
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I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.
We're sorry to hear about your experience but thank you for letting us know about your feedback! Your feedback is very important to us as we use it to further improve our platform. We apologize if there was any misunderstanding about our process. We would be more than happy to clarify or help regarding any changes to your account. Please feel free to reach out to us as well via support@spocket.co and we'll gladly assist you.
nice app for beginners am making a good profit out of it thanks you Spocket
I really like using this app, as a new entrant in the dropshipping business, the app is helping a lot.
Our platform is definitely friendly and welcoming to beginners, so we can assure you that using it will be smooth for you. In any case, should you have questions, our Support team would be more than glad to help you out!
This app is so terrible its steals at any opportunity there is I started a trial and deleted the app
Couple days ago I get charged 53eur and they refused any refund please never never never install you have better apps I didn't even have the app installed straight up robbery
Thank you for your feedback Mytrendy! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abby
So buggy, getting errors all the time, the products are over priced, a 3$ top is actually priced at 29$, pathetic.
Pathetic and time waste.
I’m sorry to hear about your dissatisfaction with our app. We’re reviewing our pricing and support options to better meet our users' needs. Your feedback is important, and we will work to improve our service. - Eleanor
Highly recommended
Hello REDS! Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have been using Spocket - and have had past experience. I love it here and will be my forever home to get set up with products. Serviving my business online.. Thank you to all of the staff at Spocket
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
im glad i came across this app it was very helpful with me starting my own online clothing store. I was looking for a USA dropshipper because the china dropshipper shipping is very long. I just wish they had more youthful, trendy clothing for juniors.
Just signed up, looks easy to use. Looking forward to trying it. So far so good working with this app.
I will update what happens I just got a labtop out of impulse to see if i can try to learn how to start drop shipping. not really knowing where to start either.
Thanks for the wonderful feedback! We are so happy to hear that you choose to use Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co anytime you need help! We promise that we will be with you every step of the way!- Abigail