Reviews (6,476)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

July 24, 2024

it is great and easy to use

AKM Enterprises
United States
2 months using the app
Spocket replied July 26, 2024

Thank you so much for taking the time to share your positive feedback about Spocket! We're thrilled to hear that you've had a great experience with our platform and found it easy to use. We strive to make it simple and seamless for our customers to discover and purchase from our wide range of suppliers, and it sounds like we've hit the mark for you! If you have any other questions or need further assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your kind words! - Erwin

September 28, 2024

Love the quality and discount on priducts .i also love the facat they have services availble to first time business owners and help them

garciasfamilybizz
United States
About 1 hour using the app
Spocket replied October 1, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you love the quality and discounts on products. It's great to know that our services for first-time business owners are making a positive impact. If you have any questions or need further assistance, don’t hesitate to reach out. Happy selling! - Eleanor

September 11, 2024

Estoy descubriendo esta app, me interesante, muy fluida, fácil de operar... es excelente..

MI SAPACIO
Chile
About 2 months using the app
Spocket replied September 12, 2024

¡Muchas gracias por tu comentario tan positivo! Nos alegra saber que estás descubriendo y disfrutando nuestra app. Es genial escuchar que la encuentras fluida y fácil de usar. Si tienes alguna pregunta o necesitas asistencia mientras exploras, no dudes en contactarnos. ¡Estamos aquí para ayudarte y agradecemos mucho tu apoyo! - Eleanor

August 21, 2024

I'm just starting out, and I've been able to manage thanks to the simplified app.

OWLjewelry
Romania
About 1 hour using the app
Spocket replied August 22, 2024

Thank you for sharing your experience! We're delighted to hear that our app has made it easier for you to manage as you’re starting out. It’s great to know that the simplicity of our platform is helping you get up and running smoothly. If you ever need any assistance or have feedback on how we can continue to support your growth, please let us know. - Eleanor

August 8, 2024

I love the app.

My Store
United States
3 months using the app
Spocket replied August 10, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the app. It’s great to know that it’s making a positive impact for you. - Eleanor

September 15, 2024

helps set up your digistore

CoolenCalm
United States
About 3 hours using the app
Spocket replied September 16, 2024

Thank you for your feedback! We’re glad to hear that our platform has been helpful in setting up your digital store. Our goal is to make the process as smooth and efficient as possible, and it’s great to know we’ve met your expectations. If you need any further assistance or have any questions as you continue setting up, we’re here to help. Thanks again for choosing us! - Eleanor

May 31, 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

GInThePark
United States
Almost 2 years using the app
Spocket replied June 23, 2024

We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more responsive and effective in resolving complex issues like this. - Erwin

August 29, 2024

Nice app for freshers

My Store
India
12 days using the app
Spocket replied August 30, 2024

Thank you for the positive feedback! We're glad to hear that you find our app useful for freshers. If you have any suggestions or need further assistance, feel free to reach out. We're here to help you get the most out of your experience! - Eleanor

August 19, 2024

ITS FAST SHIPPING

Aurrum luxury Leather
United Kingdom
About 2 months using the app
Spocket replied August 20, 2024

Thank you for the great feedback! We're glad to hear you were impressed with the fast shipping. We aim to provide quick and efficient service, so it's fantastic to know we're hitting the mark. If you have any other comments or need further assistance, just let us know! - Eleanor

August 30, 2024

Great app

Boutique Aisle
United States
2 months using the app
Spocket replied September 2, 2024

Thank you so much for the 5-star rating! We’re thrilled to hear you think our app is great. Your positive feedback is truly appreciated and motivates us to keep improving. If you have any suggestions or need any support, please feel free to reach out. Thanks for being a valued user! - Eleanor