Reviews (553)

Overall rating
3.7
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
March 21, 2025

Mum&Choupinou
United Kingdom
About 5 hours using the app
Spocket replied March 24, 2025

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

August 1, 2024

Gunpla Parts
China
15 minutes using the app
Spocket replied August 6, 2024

Thank you for the 5 stars! We appreciate your feedback. If you have any specific thoughts or suggestions on how we can make your experience even better, please feel free to share. We’re here to help! - Eleanor

November 15, 2025

Teleplus.com.tr
Hong Kong SAR
3 minutes using the app
Spocket replied November 17, 2025

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

June 26, 2026

Don't do it. Way overpriced and you cant do anything without subscribing, and I was overcharged. Shopify also tells you that if you uninstall an app you will stop being charged for it, but I've now been charged over $250 for apps I didn't even use and uninstalled, and im not happy about it. I think im done using apps for good because they seem to be predatory

Versatile Services
United States
8 days using the app
May 28, 2026

It’s the worst app you can download. When you try to cancel the monthly subscription, it won’t let you, and you can never complete the cancellation process 100%. As a result, I thought I had canceled it, but today I found out they charged me €47. It’s outrageous and dishonest. I’m going to demand a refund, and you should know that this is a scam. They’re lucky you can’t give negative stars.

novyxo
Spain
7 days using the app
Edited May 27, 2026

Luego de probar la app y un ligero inconveniente su equipo de atención se desempeñó excelente, solicitaron los parámetros normales de información al respecto y solucionaron satisfactoriamente.

Productos Baires Zona Zur
Argentina
17 days using the app
Spocket replied May 26, 2026

Lamentamos mucho la experiencia que tuviste y entendemos tu preocupación por el cobro realizado. Queremos ayudarte a revisar lo sucedido con tu suscripción y el importe debitado. Por favor, contáctanos directamente a través de support@spocket.co indicando el correo asociado a tu cuenta y el comprobante del cobro para que nuestro equipo pueda investigarlo y darte una solución lo antes posible.- Eleanor

May 11, 2026

its just a scam

MindTale
Poland
17 minutes using the app
May 9, 2026

won't let me cancel the membership plan.

ELLIO ATELIER
Norway
7 days using the app
May 2, 2026

scammers

EliteRig
Australia
About 1 month using the app
April 25, 2026

Integrity
United States
9 days using the app
April 20, 2026

You guys rock for getting product in my store .your the only one this far I have had no problems with. I am trying to find gun accessories only to sell as well no guns just accessories. I you can direct me to a dropshipper this would be amazing. You guys are great thanks. Shopify has been jerking me around but with you guys it was simple hanks again
Al Ostrom

PROTARSTOMB.COM
United States
3 days using the app
March 4, 2026

I'm still being charged and i canceled 3 months ago. this is ridiculous. other people are having the same issue. This is fraud at this point. im disputing with my bank.

K U R A L O R E
United States
About 2 months using the app
February 3, 2026

Does not allow you to cancel! Trying to logon and it will not let me until I pay again for trial! Stop charging my account

Bubblz House
United States
22 days using the app
February 1, 2026

After my 7 day free trail , I cancelled. Still to this day, they are trying to deduct $99.00 from my account.

Tease Me Softly
United States
7 days using the app
January 30, 2026

Raphiri solutions
South Africa
1 day using the app
January 23, 2026

they just charge me for doing nothing after I uninstalled the app!

Norvear.com
Finland
33 minutes using the app
January 22, 2026

awfull

Gadgets Direct
Spain
8 days using the app
January 22, 2026

My Store
Austria
2 minutes using the app
Spocket replied March 11, 2026

Hi there, we're really sorry for the frustration this caused. We understand how upsetting unexpected charges can be.

If the free trial wasn’t canceled before it ended, the subscription may have automatically renewed according to the trial terms. However, we definitely want to help you get this sorted out.

Please contact our support team at support@spocket.co with the email used for your account so we can locate your subscription and assist you with cancellation and any billing questions. We’ll do our best to resolve this for you as quickly as possible.

Thank you for bringing this to our attention. - Eleanor

Edited January 12, 2026

Leah has provided me with exceptional service, commitment, and availability. Thank you so much for your support Leah.

The spocket team will walk you through any challenges you may be going through, just have patience and everything will be resolved.

KNR Tech
United States
9 days using the app
Spocket replied January 12, 2026

We’re truly sorry for the frustration you experienced connecting Spocket to Shopify. That’s not the experience we aim to provide, and it’s clear we fell short here.

We understand how disappointing it is to go back and forth with support without a clear resolution, especially when it impacts your business decisions. Your feedback highlights a gap we need to address, and we’re actively working on improving both our integration flow and support escalation process.

If you’re open to it, we’d appreciate the chance to review your case more closely and ensure this issue is properly addressed. Please reach out to us again referencing this review so we can prioritize your request.

Thank you for taking the time to share your experience. - Eleanor

January 10, 2026

LUXORA
United States
January 6, 2026

Amazing platform! Spocket makes finding high-quality products so simple, especially with US and EU suppliers. The dashboard is user-friendly, and order fulfillment is smooth. It has helped me improve customer satisfaction and scale my store faster. Totally worth it!

Glamour Creations
United States
6 minutes using the app
Spocket replied January 7, 2026

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear that Spocket has helped you find high-quality US and EU suppliers and scale your store faster. Improving customer satisfaction is exactly what we aim for, and it’s great to know we’re supporting your growth. Wishing you continued success!We're here for you! Happy dropshipping!- Eleanor 😊

December 20, 2025

Spocket stands out as a premium dropshipping platform with reliable suppliers and quality products. The dashboard is intuitive, product imports are smooth, and the automation features save a lot of time. Fast shipping options and transparent pricing make it easier to build trust with customers. Customer support is responsive and helpful. Highly recommended for both beginners and experienced store owners.

Younique's Cosmetics
United States
6 minutes using the app
Spocket replied December 22, 2025

Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying Spocket’s intuitive dashboard, smooth product imports, and time-saving automation features. It’s especially great to know that our reliable suppliers, fast shipping options, and transparent pricing are helping you build trust with your customers.

We’re also glad our support team has been helpful along the way. Your recommendation means a lot to us, and we’re proud to support both new and experienced store owners on their journey. Wishing you continued success, and we’re always here if you need anything! 🚀 - Eleanor

December 19, 2025

Spocket helped me cut shipping times by working with US suppliers. Faster delivery improved customer satisfaction and reduced refund requests. Worth it for serious sellers.

Easy product imports, smooth order syncing, and reliable suppliers. It saves me hours every week and lets me focus on marketing instead of fulfillment issues.

Caleb Store
Germany
2 minutes using the app
Spocket replied January 7, 2026

Thank you for sharing your experience! We’re thrilled to hear that working with US suppliers through Spocket has helped you cut shipping times, improve customer satisfaction, and save hours every week. Making product imports, order syncing, and fulfillment smooth so merchants like you can focus on growing your business is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

December 19, 2025

Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward and also easy and understanding to use.

Tim Store
Germany
2 minutes using the app
December 19, 2025

Overall, Spocket does what it promises. It’s reliable, easy to use, and works well if you’re serious about building a dropshipping store.

Timothy stores
Germany
2 minutes using the app
December 19, 2025

Product selection is good, especially for trending items. It’s easy to find products that actually convert instead of generic listings.

precious store
Germany
1 minute using the app
Spocket replied January 7, 2026

Thank you for the feedback! We’re glad to hear that Spocket’s product selection, especially trending items, is helping you find products that convert. Supporting merchants in discovering the right products for their store is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

December 19, 2025

The free plan was useful for testing before upgrading. Once I saw how the app worked, moving to a paid plan made sense for my business.

Stores Ponny
Germany
3 minutes using the app
December 19, 2025

Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward.

Wilson store
Germany
2 minutes using the app
December 19, 2025

Spocket has been a solid upgrade for my store. The US and EU suppliers really helped reduce shipping times, and my customers noticed the difference almost immediately.

Ponny store
Nigeria
12 minutes using the app
Spocket replied January 7, 2026

Thank you for sharing your experience! We’re thrilled to hear that Spocket’s US and EU suppliers helped reduce your shipping times and improve your customers’ experience. Helping merchants deliver faster and grow their stores is exactly what we aim for. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

December 18, 2025

不要测试,不要测试,他会不断的扣你的款,页面显示试用1周是$1 ,但是实际扣款是$1.99 ,他在同周期内不停的扣你的款。并且也删除不了你的信用卡信息。

My Store
China
Almost 2 years using the app
Spocket replied January 7, 2026

對於造成的不便,我們深表歉意,並感謝您向我們反映此問題。關於試用費用與帳單差異,我們不希望出現頁面顯示金額與實際扣款不符的情況。此類差異通常與您選擇的方案、適用稅金或訂閱週期有關,但我們理解這可能造成混淆。
在正常情況下,取消訂閱後收費應即停止,且信用卡資訊管理權應始終由您掌控。為加速帳戶核驗並解決帳單問題,請透過 support@spocket.co 聯繫客服團隊,並提供您的註冊電子郵件地址。我們將立即調查並處理此事。 - Eleanor

December 12, 2025

ms online shoping
India
December 6, 2025

Garbage

ZANDOM
United States
5 days using the app
November 25, 2025

Dont install absolute garbage and predatory subscription! Dont ever try think about installing or going to their website putting your card information they will charged you nonstop unauthorized payment. I cancelled my plan next day it was active and charged me for another month. Just waiting for my bank now (hassle) to settle this. Scammer!

Haven Umbrella Co.
Canada
5 days using the app
November 18, 2025

No email about free trial period ending. Billed me for a higher tier plan than I had selected for free trial.

Cozy Fuzz
United States
9 days using the app
November 16, 2025

The customer service team is so helpful. I was struggling with my website and the Spocket customer service team was extremely knowledgeable and patient.

Goodnight Babe
Canada
28 days using the app
November 7, 2025

Amazing customer services and great products quality.

IW@NTiT
United States
7 days using the app
November 6, 2025

the best service and it has the best suppliers

Trooper Store
France
About 1 month using the app
Spocket replied January 7, 2026

Thank you for your kind words! We’re thrilled to hear that you’re enjoying our service and suppliers. Supporting merchants like you is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊

November 5, 2025

This app has a good selection of products that you can put in your online store.

KRM Essentials
United States
19 days using the app
November 5, 2025

I have been with other drop ship platforms. None are this fast and accurate and I missed something in my shop setup on my site and support was fast to be live and solved my issue in a few clicks. Doesn't get better than that.

Even Better Earth
United States
About 13 hours using the app
Spocket replied November 6, 2025

Thank you so much for your thoughtful feedback! 🌟 We’re so glad to hear that you found the app easy to use and that Irene has been such a great help we’ll be sure to pass along your kind words to her!

We really appreciate your input about the product import limit, too. Your experience helps us understand where we can make things clearer for new users, and we’re already looking at ways to improve communication around that feature.

We’re happy to hear things are going better now, and we’re excited to continue supporting your growth. Thanks again for sharing your experience and for giving us the chance to improve! 🙌 We're here for you! Happy dropshipping!- Eleanor 😊

November 5, 2025

Works for me and has great products. The AI generation of my new shop did not produce satisfactory results. That is my only criticism.

TwentySun New
Austria
About 22 hours using the app
November 4, 2025

Very helpfull team , clear panel,trully recomend Spocket

FurryGo
Poland
6 days using the app
November 3, 2025

Good App for dropshipping

Happy Paws
United States
4 minutes using the app
October 29, 2025

My Store
United States
October 28, 2025

What I Love About Spocket

1. **3-7 Day US/EU Shipping**
No more 30-day AliExpress nightmares. My customers get their calming beds and anxiety wraps in under a week — **perfect for pet parents planning trips**.

2. **Vetted, High-Quality Suppliers**
Every product I import (4.7+ star ratings) arrives exactly as shown. No cheap knockoffs. My **108 Zen Travel Kit** looks premium — because it *is*.

3. **Seamless Shopify Sync**
One-click import → auto-fulfillment → tracking updates sent to **hello@petzentrip108.com**. Orders flow like zen.

4. **Customer Support That Actually Cares**
**Angelique from Support** is a *legend*. When my bank blocked a payment and my account got deactivated, she:
- Deleted my accidental extra store
- Reactivated my account in 24 hrs
- Gave me a **30-day free subscription**
→ All with empathy, speed, and zero runaround.

5. **Profit-Friendly Pricing**
- $14 bed → sell for $39.99 = **$20+ profit**
- $8 spray → $24.99 = **$15 profit**
- Flat $5 shipping + free over $50 = happy carts

---

### Real Talk: The Only “Con”
- **Not free** ($24–$99/month), but the **time saved** and **customer trust** from fast shipping make it a no-brainer ROI.

---

### Verdict
If you’re dropshipping in the US or Canada and want **fast, reliable, premium products** without the AliExpress gamble — **Spocket is your unfair advantage**.

I launched **PetZenTrip108.com** in under 2 weeks, hit my first sale in 48 hours, and owe it all to Spocket’s speed, quality, and **Angelique’s superhero support**.

**Try Spocket. Thank me (and Angelique) later.**

*Joachim*
*PetZenTrip108.com | hello@petzentrip108.com*

---

PetZenTrip108
United States
13 days using the app
Spocket replied January 7, 2026

Wow — thank you so much for this incredibly thoughtful and detailed review, Joachim! 🙌

We’re thrilled to hear how Spocket has helped you launch PetZenTrip108.com so quickly and deliver a premium experience to your customers with fast US/EU shipping, high-quality suppliers, and seamless Shopify fulfillment. It’s especially rewarding to know that your customers are getting their products on time and exactly as expected.

Wishing you continued success and many more zen-filled wins ahead — thanks for being part of the Spocket community! 🚀 We're here for you! Happy dropshipping!- Eleanor 😊

October 28, 2025

Very easy to use and fantastic customer support. i had a couple difficulties setting up my shop and they wore very helpful

Glō
United Kingdom
About 2 hours using the app
October 27, 2025

I like that I can choose from multiple suppliers

Bimbiya
Romania
5 minutes using the app
October 27, 2025

I think it's great and I have access to a wider range of products and services

TekFresh
Australia
6 months using the app
Spocket replied October 27, 2025

Thank you so much! We’re thrilled to hear that you’re enjoying the wider range of products and services. We’re always working to bring even more great options your way! We're here for you! Happy dropshipping!- Eleanor 😊

October 26, 2025

I am very dissatisfied with your team and the lack of financial management. I give you a score of 1 out of 10. I am really sorry.

GLOWDAZE
Canada
3 months using the app
October 24, 2025

Very thorough!

Shopverse
United States
About 1 hour using the app
October 22, 2025

ANAD
Bosnia & Herzegovina
About 2 hours using the app
October 18, 2025

The support chat is excellent. Understands the problem and can search in your individual setup for problems

aerosherbs
Switzerland
18 days using the app
Spocket replied December 25, 2025

Thank you for the great feedback! We’re happy to hear that our support chat was helpful and able to look into your specific setup to resolve the issue. Providing personalized, effective support is very important to us. We appreciate you taking the time to share your experience! - Eleanor

Edited October 17, 2025

Venoras
United States
15 days using the app
Spocket replied October 13, 2025

We’re sorry to hear about your experience and truly regret any frustration this situation has caused. We always aim to be transparent and fair with our policies, and we take refund and cancellation requests seriously.

To clarify, we do keep a detailed record of all customer communications and refund requests. If there was any miscommunication or delay on our part, we sincerely apologize. We'd like to investigate this further and make it right if possible.

Thank you for bringing this to our attention – we value your feedback and the opportunity to improve.

October 17, 2025

Excellent Super fast Support.

My Store
Canada
About 3 hours using the app