Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

Edited June 3, 2020

After 2 months using this app and dealing with them I can only advise people to go away. This is what I believe gives Legal Scam a definition. After nearly 200 sales and over $8000 turnover, we had NO profit. The costs of this app are ridiculously high and the gross profit margins are very little (20-25%).
Out of all this sales we had only 2 issues and they are taking so much time to refund us. It's dodgy, very dodgy. They stop responding when we showed them proofs that we were right. So we had to refund the costumer and received nothing yet.
If you are looking into dropship, just Google for your niche and you will find direct suppliers, no good to have a middle-man, specially when are this guys.

The pros of this app is that integrates very easily and to fulfill orders it's a click of a button, so it is quite convinient, however it doesn't keep any business running.

The only way you could succeed with this service is if you find a product with a gross profit margin of above 50% (which personally I never saw one but this guys actually have tons of products, so have a look), or if you have a lot of organic traffic. If you have to pay for ads might as well not even start.

There is fees everywhere! You not only pay for a monthly fee as there is a fee on every order. Most of the suppliers do not offer free shipping, so if you offer in your store get ready to take a hit!

Be careful with the premium products!

Customer Service is similar to shopify, they are always there but don't know how to get things done.

The worst of this is that because of their products we lost our Shopify Payment Gateway, FOREVER! So do not add anything related to COVID-19 that Shopify is gonna block you for lifetime. We thought it wouldn't be a problem but getting a new Gateway is so hard and pricey.

This service is really pushing us down, after 2 months of hard work not having things done fairly and having a loss of $700 really hits the feelings. I would not recommend using this guys at all. Specially when it is so easy to find direct suppliers.

We are just waiting on our refunds and we would cancel this subscription. To be honest we haven't cancelled yet as we think they will use that as an excuse to don't refund us. That is the lost of trust we got from them in only 2 months. UPDATE: No refunds been given, they are ignoring and not responding and they own us more than 100usd. This is how bad this guys are. Legal scam, absolutely!

I feel sad we worked to hard to get to this and I hope this can save other good people from failling when all they want is to have a fair business.

Keep away from legal scams, this is one but there are many more. Keep hustling!

Kuwaloo
United Kingdom
2 months using the app
Spocket replied April 27, 2020

The team here at Spocket is thrilled to receive such great rating!

January 12, 2023

Great Site, especially the indepth product descriptions and inventory checks. Also there are so many products that enable you to ship fromthe EU and USA not just China (Aliexpress).

whatsinmygiftbox.com
United Kingdom
About 2 months using the app
Spocket replied January 12, 2023

Your recommendation is greatly appreciated! More products and suppliers from the US and EU - they're are on their way, so look for more unique and high-quality items soon! Thank you for deciding on Spocket!

July 20, 2020

There's nothing worth promoting. Low Inventory. I'm not spending Ad money promoting a product with 5-7 in stock. Only cheap POD products have high inventory. My personal observation for over 3 months. It ain't getting any better. Other items are way too pricey. I'd be doing them a huge favor getting'em off their hands.

WESTWIND DESIGN
South Korea
2 months using the app
Spocket replied July 20, 2020

Thanks for the feedback! We appreciate you letting us know about your concerns. We do have thousands of suppliers on board and we are sad to hear you were not able to find the right listings for your store. Products that have lower inventory tend to be the higher selling products but our suppliers usually restock high in demand products on a regular basis depending on the demand. Prices are also usually dependent on the supply and demand which is why you can sell them at higher prices. We would be happy to guide you in finding the right products and suppliers for your store! Our account manager will reach out to you to help you make things better! Thank you for your review! Looking forward to making things a lot better for you!

August 15, 2020

Just started trial but would agree it is very easy to use and excited to try it! Looking forward to a great experience!

Life of Riley Studio
United States
2 days using the app
Spocket replied August 15, 2020

Looking forward to making your experience amazing! Thank you for choosing our platform. You can reach out to us at support@spocket.co anytime you need help or if you have any questions and we'll be happy to assist!

May 29, 2021

As a new user of Shopify, this app really helped me find ideal products for my site and made the process much easier. GREAT APP!

Sun Up Studio
United States
2 days using the app
Spocket replied May 29, 2021

Thank you for using Spocket! It's our duty to help and provide you with the products and services you need to succeed. Reach out to us at support@spocket.co if you need any help! -John

April 6, 2023

really it's a great app you can choose from a variety of marketable products that you can strengthen your store.

busycircles
Egypt
About 2 months using the app
Spocket replied April 13, 2023

Thanks for the wonderful feedback! We are so glad you find Spocket easy to use with the products you can add to your store. Looking forward to the success of your store! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

June 1, 2022

When setting up an e-commerce business there are so many apps that one can add to their store. For me, Spocket is a must have for dropshipping entrepreneurs. I particularly like the prompt customer service offered by Spocket. Today, Prinz helped me with some issues that I had and he made the entire process so smooth for me. Thanks Prinz!

Shapify.shop
United States
About 2 months using the app
Spocket replied June 2, 2022

Thank you for leaving a positive review and loving the app. At Spocket, we continuously strive to serve you better. We are glad that Prinz has managed to meet your needs for starting your business. Looking forward to assisting you in the future! -Erwin

Edited April 6, 2019

I love Spocket and all they have to offer!!! I was able to complete my inventory for my new e-commerce store only using them and it was easy to do!!! LOVE LOVE LOVE!!! If your are an up and coming entrepreneur like me I would suggest Spocket as your number one drop-shipper for quality products.

MeKosh
United States
About 1 month using the app
August 18, 2020

I used very little. Need more time for my opinion.Thnks for your attention any problems write to customer service.

Aldueyjo
United States
About 1 month using the app
Spocket replied August 19, 2020

Not a problem! We're grateful for the effort to give us a rating. We'd be looking forward to providing you with an awesome experience! Thank you for choosing Spocket!

December 28, 2019

Need more unique product for starter plan thanks, excellent organization of the products and wholesales.

Crespo’s Store
United States
2 days using the app
Spocket replied December 29, 2019

We appreciate you for taking the time to give us a review. We would love to hear more about what products you are looking for in particular so please do not hesitate to send us a message at support@spocket.co and we would be happy to hear from you!