Reviews (6,274)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

December 30, 2022

I have just discovered this spocket platform, at first I was not sure to choose it, but with the advice of ABBY who is really an attentive assistant, she convinced me and helped me a lot thank you ABBY thank you SPOCKET,
I advise everyone to choose this platform

Jilarso
Algeria
2 days using the app
Spocket replied January 1, 2023

Awesome! We are happy to know you are satisfied with the service provided by Abby. We'll make sure to relay her your kind words. Please know that we are always available if you need help! - Erwin

Edited March 26, 2023

Easy to use. Good variety of products from many Countries. Helpful customer service. This company wants you to succeed in e comm business and is available to assist with all questions for new business owners.

Nu Atelier Studio
United States
2 days using the app
Spocket replied March 27, 2023

Thank you for taking the time to provide us with your feedback and for expressing your enthusiasm for Spocket! We are delighted you are enjoying exploring our wide range of features and products. We are constantly striving to improve our platform and provide our users with the best possible experience. Thank you again for being a part of the Spocket community! - Irene

April 27, 2024

I am using it and I think they have premium products.

The WoW Store
Australia
6 minutes using the app
Spocket replied April 29, 2024

That's fantastic to hear! We're glad you're enjoying the premium products available on Spocket. Our team works hard to curate a selection of high-quality items to help you elevate your online store. If you ever need assistance or have any questions, feel free to reach out. We're here to support you every step of the way!

Happy Spocket-ing!

January 1, 2023

Very, very, very easy to use and awesome to add ANY product from Aliexpress. I think it will be very useful to find items according to my niche.

vvsgold
United States
2 days using the app
Spocket replied January 2, 2023

Perfect! We are glad you like how easy it is to use Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin

July 16, 2019

***WARNING*** This company uses deceptive techniques to entice customers to purchase an annual subscription. I made the mistake of purchasing the Pro subscription and choosing the annual billing option since it was more affordable with the false assumption that their 7-day "trial period" still applied. When I discovered that this app did not meet the needs of my business, I attempted to revert to the free plan and receive a refund, but was told by support that because I chose to pay for an annual subscription, no refund would be given. TL;DR - don't sign up for an annual plan and hope to get a refund, they will keep your money.

Crooked Tree Baby
United States
2 days using the app
Spocket replied July 17, 2019

Thank you for your feedback on this matter! Please know that we have always been transparent with our users when it comes to charges as this is stated on the upgrade page that your annual subscription will start as soon as you proceed. We're sorry to hear about the outcome of your request, but please know we would never process a payment without you agreeing to our terms and refund policies.

January 16, 2023

Spocket is a great tool for new dropshippers like me. It's easy to navigate and has a great variety of products that will fit in my store. Can't wait to get started!

Holding Spirits
United States
2 days using the app
Spocket replied January 16, 2023

Thank you for signing up with Spocket! I'm glad you're enjoying the setup so far. We hope to meet and even exceed your expectations. If you require our assistance, we are always available! If you need assistance, please contact support@spocket.co and we will gladly assist you! - Irene

Edited January 19, 2023

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

JONNY'S STORE
Sweden
2 days using the app
Spocket replied January 20, 2023

Welcome to dropshipping business! This app will absolutely help you to start and grow. Feel free to reach out to us if you need help. - Irene

June 29, 2023

It's good for dropshiper ,especialy Provides fast shipping feature but products are rather expensive

Perfect shope
Algeria
2 days using the app
Spocket replied July 1, 2023

Thanks for leaving us such a wonderful review. We are glad you like Spocket. Meanwhile, we have forwarded your feedback to our developer team regarding the product pricing, your feedback will also help us grow. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

June 20, 2022

I browsed this app looking for US/EUR sourced merchandise. I had a lot of questions before deciding to join and Russell helped me out a lot and his responses were very fast! The reviews about great customer service are right!

GINAVINO
United States
2 days using the app
Spocket replied June 21, 2022

Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Russel's assistance has made such a difference and has finally solved your problem. -Erwin

March 16, 2020

Best dropshipping solution for everyone. Easy to use and I would recommend it for beginners. Big thank to Spocket.

Black Cartel Clothing
Bosnia & Herzegovina
2 days using the app
Spocket replied March 20, 2020

Thanks for the recommendation. We love having you here in Spocket!