Reviews (6,475)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.
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Mega ! Einfach, super schnell !
Ich kann es wirklich nur empfehlen ! Genau so wie ich es mir vorgestellt hab !
Vielen Dank, dass Sie unsere App weiterempfehlen! Ich bin froh, dass Sie gute Erfahrungen mit unserer Plattform gemacht haben. Wir sind bestrebt, Ihnen weiterhin exzellenten Service zu bieten. Vielen Dank, dass Sie Spocket verwenden!
Thanks for recommending our app to others! Glad you are having a good experience with our platform. We aim to continue providing you with excellent service. Thank you for using Spocket!
This app is a really good alternative to Ali Express drop shipping. I really recommend it to anyone! Everything is done in US & Canada
sometimes it is not very easy to understand the settings and connections of the service
Hello EcoTinySteps! We appreciate your time sharing your feedback and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
I used this app to find suppliers from the USA and Europe. I really like delivery times and product quality.
Thanks so much for this! We do hope you were able to find US and EU suppliers who have products that suit your preferences.
Limited on products but has the ability to import products from AliExpress. Some products are shipping from European warehouses which is a huge plus. Great customer service. Thanks to Russell for all the help.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Russel receives feedback. It will make his day!
I'm giving three stars because:
1. The product photos, titles and descriptions are very good, beats Oberlo by far with their scammy AliExpress and their awful titles misspelt descriptions and crappy photos.
2. Shipping time is fast. 1-3 days because - I'm in the UK - there are options to have items shipped from within the country.
I've held back the other two stars because:
1. While they charge a monthly fee depending on the number of items available for you - I chose 250 - there are also hidden charges that are not shown here, or anywhere on their pricing page. So you have to pay for the monthly fix fee, the hidden charges per order/item and the shipping cost because of they only ship free in the US which you either swallow or put it on your customer but then you make less chance for sales.
2. It seems like I have "dedicated" customer support with the name of Kim, but when I asked something the reply I received later by email was very robotic. So I think their customer support is an AI and not too good at that.
3. They don't have a whole lot of products. I had to change niche to make it work - since I'm fairly new with Shopify it wasn't a big deal but still - they don't have a big selection.
With that being said I will focus on the goodies for now and see if things get improved. Fingers crossed.
We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance and give us an opportunity to discuss the other issues with you. Can we set up a call with you? Or you can reach out to us via our 24x7 live chat or you can email us on support@spocket.co
Team Spocket!
I had a small conversation with Erwin and he was so nice. He helped me a lot, so I joined Spocket. You don't have to worry about the products' copyright and they have tons of shipping options that can make your business shine!
Hello Uptown82! Great! We are happy to know you are satisfied with the service provided by Erwin. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great products and also a great support. Cheap prices and awesome for shoppify store. I'm running a pet's store and its just awesome.
We do love items that cater to our cute and furry companions. We hope the pet items you import from us help in you achieving wonders and success for your store!
easy to navigate, works as expected. easy to filter products as you need, one button to push all, to shop or you can review each before you push to store, nice touch.
Thanks for your feedback! That's really one of the best features Spocket has, we are very user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The ai store setup gets you started in just a few clicks!
Hi Autumn rd! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our service to be useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail