Reviews (6,574)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

Edited June 16, 2020

it is a great app. really easy to use and easy to move items to your personal store. wish the pro plan could have more premium items though. besides that for someone who just started to have their own online shop, spocket is my go to app.

Asian Convenience
United States
About 1 month using the app
Spocket replied June 20, 2020

Thank you for the review! We appreciate your feedback. You can be sure that our marketing team is constantly reviewing our existing plan packages in order to adapt to the demand. We're glad to have you with us! Thank you for choosing Spocket!

October 15, 2023

I'm giving it 2 stars because they have great customer support, and they try to help, but I guess they have limited access when it comes to technical support.
I have been about a month, made 9 sales, and only 2 sales I was able to completely fulfill, even though they reached the customers after 3 weeks. 6 orders I had to refund due to technical issues with Aliscraper ( AliExpress ). Now I have 1 new order that I can't fulfill it's giving an error message. I really put a lot of effort and money into building the shop, but it doesn't look like I'm lasting here. Probably will stay a little more time, then I decide. if things change I will change my review, either to lower or higher ratings.

SCrownPro.com
United States
About 2 months using the app
Spocket replied October 16, 2023

Hello SCrownPro.com! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

November 21, 2022

Filters when browsing products doesn't work as precisely as i'd like but overall great browsing experience

Crave Economics
United States
About 1 month using the app
Spocket replied November 22, 2022

Hi there! Thanks for your kind words. We are glad you like your experience. Rest assured that our developer team is doing the updates and maintenance to improve our platform and hopes everything will run smoother soon. Feel free to reach out to us if you need help! - Erwin

July 31, 2020

Loved it real nice app coulnt have asked for more thanks spocket ..everyone should try

BayouJazzy
United States
1 day using the app
Spocket replied August 1, 2020

You're welcome! We appreciate your recommendation. Look forward to even more upgrades and updates from our platform! Thank you for choosing Spocket!

December 20, 2021

Scammer Suppliers claim that they are shipping from the USA when they are not!!!!! Slow shipping and I got 3 angry customers after paying for this expensive app. I AM DONE! Spocket should really MAKE 100% SURE that their suppliers REALLY ARE SHIPPING FROM THE USA. SUCH A SCAM! $300 is all gone!

Techtitude
United States
About 1 month using the app
Spocket replied December 20, 2021

Thank you for sharing your thoughts and we're sorry for any inconvenience our suppliers may have caused. There are in fact unexpected delays in shipping especially during the holidays but that is no excuse for our suppliers not to meet their promised processing + shipping time. Rest assured that we will thoroughly investigate your concerns and take the appropriate actions for you. We'll also have on of our account managers reach out to you directly to assist you however we can. Thank you for your patience and understanding! -John

October 3, 2023

Everything is super expensive! Every single product you can do a quick google search & see their wholesale cost is already at least 3x the cost that any consumer can easily order from Amazon. Total & complete waste of time! They have a promo when you first get the app where you get your free trial extended if you review them, so I can guarantee that’s where all their good reviews came from, and then people forget to go back & update their reviews later when they realize this app will never ever generate any sales.

Mechanical Matt Shop
United States
About 1 month using the app
Spocket replied October 4, 2023

Hi Mechanical Matt Shop, thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

February 12, 2018

I'm just starting out but my customer base is looking for US bases products and spocket makes it so easy!

Sweet Southern Mama
United States
1 day using the app
June 22, 2020

I just started to use it. I found really good products. Hopefully I can use it more in the future...

confusion noise
United States
About 1 month using the app
Spocket replied June 22, 2020

Glad you were able to find the products that you wanted for your store! We're happy to have you with us and we hope you continue to use Spocket to its full potential! Thank you!

Edited April 30, 2020

i am totally new at this and this is the one that I understood the

best a huge thank you!!

Vault of Variety, L.L.C.
United States
About 2 months using the app
Spocket replied May 23, 2020

We would be more than happy to walk you through starting your dropshipping with Spocket! You are more than welcome to reach out to us anytime via support@spocket.co or via our 24/7 live chat and we'll gladly assist you.

February 16, 2020

I don't have any particular comment for spocke but I can comment after using for little bit. Overall it looks good but lets see.

addoshak
Singapore
About 1 month using the app
Spocket replied February 18, 2020

Thanks for the review nevertheless! We're looking forward to hearing updates on your experience with the app.