Reviews (6,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.
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I love it but I wish things were a little bit cheaper and if there were reviews on the products or reviews on the manufactuers
Great! Appreciate the feedback! Product reviews and supplier reviews is actually something we are working to possibly implement in our future updates. Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you! Thank you!
Interesting platform so far, superb customer service too. Well done guys.
There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient.
It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory.
-Prinz
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Prinz. Meanwhile, we have forwarded your feedback to our developer team regarding template options and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
WORST COSTUMER SERVICE OF ALL DROPSHIPPING APPS! Would not recommend using Spocket! The costumer serivce, is just not on point!! I was trying the app - and did make an cancellation, as i was to get back to spocket in a few months, when the website was ready to go. BUT they charged me 99 USD anyways!? What!? And now the refuse to refund. You cant trust this company!! They will not help you when you need it!! Don't install Spocket........
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
easy to use but too expensive, wanted to connect both my stores to the 1 account but thats not supported so i would have to subscribe to another plan ....
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have
Otherwise, please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abigail
You need to be super careful because they charge you every cent and if you don't pay attention for their rules and don't cancel the membership, which is almost impossible, to find how (clever) !!!!!!
Thank you for your feedback. We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
Spocket is so easy to use with many options to pick from. I know my costumers will enjoy. I will shop on Spocket again for inventory.
Thank you for leaving a positive review and loving the app. At Spocket, we continuously strive to serve you better. Looking forward to assisting you in the future! - Irene
I'm going to give updates but good so far...
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
Thanks for sharing a detail story of how you started your ecommerce using Spocket which is from US and Europe, provides trusted and reliable products and give faster delivery time. Really benefited from your story. Appreciate and give a ray of hope to someone like me and many others I believe who is struggling to gain sales. Looking forward to gain sales with Spocket.
Like that Tags automatically populate. Transfer of product titles symbols that represent "inches" and "feet" could be better.