Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 9, 2018

They try hard. I can see that they are doing their best to help with issues. But they are coming up short. I've had numerous problems tracking products sent. If I want to add tracking that's another cost. The products say they are shipping from the US, but many of them are not. They are also incredibly expensive. I think there are a lot more drop shippers eating a piece of the pie. That's what the pie is so expensive. The costs for the products are not competitive. They are way overpriced. I'm giving the 2 stars for customer service.

Groovy Spirit
United States
About 1 month using the app
August 21, 2023

Its good
try it at least once. Thats what I am doing. I'm not sure if I will be successful but I know what I have in my hands, an option to keep on trying.

My Store
India
21 days using the app
Spocket replied August 23, 2023

Thank you for your review. We are glad you like Spocket and find it helpful. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 2, 2023

very good and very usefulassssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Clothingya
India
1 day using the app
Spocket replied May 3, 2023

We’re so grateful that you took the time to share your feedback with us here in Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 22, 2020

Love it but the real test is whether I can make a sale. Not a big fan of the high monthly subscription fee so I question whether it can pay off. Waiting for my Amazon Seller account to be open and hopefully I can get some sales.

Jade Design and Photography
United States
About 1 month using the app
Spocket replied December 22, 2020

We appreciate your honest feedback! Very understandable indeed, which is why we provide 2 weeks trial to any of our monthly plans so you can test us out first before making any commitment. We hope to be able to meet your expectations so please don't hesitate to reach out to us at support@spocket.co anytime you need any help and we'll do our best to make those fees worth it! Thank you and welcome to Spocket!

March 17, 2019

perfect i love it i love the love of it and the love of it makes the love even stronger anything possible with love

PriceSharks
United States
21 days using the app
September 5, 2022

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Abanob.Store
Egypt
1 day using the app
Spocket replied September 5, 2022

Thank you for the review with Spocket. We value your input and encourage you to let us know more details about your experience with us. - Erwin

December 11, 2017

Spocket wants you do their job for them. They want you to convince 80% of the product manufactures to join their network. There is no point in using this app right now. Maybe try again in 6 months, it does look good but it is not ready.

The Outdoors Archive
United States
26 days using the app
Spocket replied September 11, 2024

I’m sorry to hear about the challenges you’ve faced with our app. We appreciate your feedback and understand your concerns regarding the network of product manufacturers. We are working to improve the platform and expand our network.

Thank you for your patience, and we hope you’ll consider giving us another try in the future. - Eleanor

October 12, 2023

Good app, with a lot of different possibilities for your future dropshipping business. Support quick and responsive, and Alleighna made this experience outstanding.

PetPalooza
Latvia
20 days using the app
Spocket replied October 14, 2023

Hi PetPalooza! Welcome to Spocket! We’re pleased that Alleighna was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 29, 2023

Thank you Mrs. Eleanor from the Spocket team! Great understanding of the system and so so nice! Quickly gained an understanding of my problem and gave a quick solution!

Little Lamb Baby|Kids
United States
1 day using the app
Spocket replied September 2, 2023

Hi there! Thanks for the review. We are glad Eleanor was able to assist you with your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 8, 2018

very expensive app that doesn't have any reviews on products and no customer support number. don't waste money like me!

Celestial Body Jewelry
United States
26 days using the app
Spocket replied September 11, 2024

I’m sorry to hear about your dissatisfaction with our app. We’re reviewing our pricing and support options to better meet our users' needs. Your feedback is important, and we will work to improve our service. - Eleanor