Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

November 11, 2023

Products are way overpriced, will not be able to make any sort of profit on most items. May even be cheaper to source thru Amazon directly in some cases.

I signed up for a free two week trial, thought I had cancelled the trial but received zero email notifications from them what so ever. Not a sign up confirmation or a trial ending confirmation or a pending charge notification. Just a transaction on my credit card.

Contacted help and once they were able to track down the charge, stated since I had not cancelled the trial that there was nothing they'd be able to do to reverse the charges.

Contacted my credit card, explained their fraudulent methods and received a full refund.

I strongly recommend against using this platform.

CrownlandCampers
Canada
28 days using the app
Spocket replied November 13, 2023

Hello CrownlandCampers! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

February 11, 2018

Super easy sourcing , easy navigation .

Deallinois
United States
1 day using the app
August 7, 2023

it is very good app. I would recommend everyone to use this app. It is beginner friendly and have really cool products.

G.S
Australia
22 days using the app
Spocket replied August 11, 2023

Thank you for the review! We are glad Spocket helps you with your online store and also appreciate you recommending us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 17, 2020

I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......

Bundles & Slay
United States
28 days using the app
Spocket replied August 17, 2020

Thank you for letting us know about your concern! We're sorry if there was any misunderstanding regarding your account. We checked on our records and confirmed that your account was actually refunded a week ago and was completely processed. We'd be happy to help sort out any confusion regarding your account. We'll have one of our account managers reach out to you directly and assist you however we can. Our apologies for any inconvenience! Thank you for your patience and understanding!

May 23, 2021

very helpful so far and love that suppliers are US based. Still in the free trial but very optimistic based on what the experience so far.

BemiGami
United States
1 day using the app
Spocket replied May 24, 2021

Welcome to Spocket! Your optimism can be the reason for your future success! We are always here and ready to help you when needed. Reach out to us at support@spocket.co anytime! Thank you! -John

August 15, 2023

Im new to spocket but I already love it. Spenser replied me promptly and gave me guidance. Really nice and pro guy. Thank a million Spenser.

Ricardo.

OsmosisBliss
Mauritius
21 days using the app
Spocket replied August 18, 2023

Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Spencer's assistance has made such a difference. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 9, 2018

They try hard. I can see that they are doing their best to help with issues. But they are coming up short. I've had numerous problems tracking products sent. If I want to add tracking that's another cost. The products say they are shipping from the US, but many of them are not. They are also incredibly expensive. I think there are a lot more drop shippers eating a piece of the pie. That's what the pie is so expensive. The costs for the products are not competitive. They are way overpriced. I'm giving the 2 stars for customer service.

Groovy Spirit
United States
About 1 month using the app
August 21, 2023

Its good
try it at least once. Thats what I am doing. I'm not sure if I will be successful but I know what I have in my hands, an option to keep on trying.

My Store
India
21 days using the app
Spocket replied August 23, 2023

Thank you for your review. We are glad you like Spocket and find it helpful. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 2, 2023

very good and very usefulassssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Clothingya
India
1 day using the app
Spocket replied May 3, 2023

We’re so grateful that you took the time to share your feedback with us here in Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 22, 2020

Love it but the real test is whether I can make a sale. Not a big fan of the high monthly subscription fee so I question whether it can pay off. Waiting for my Amazon Seller account to be open and hopefully I can get some sales.

Jade Design and Photography
United States
About 1 month using the app
Spocket replied December 22, 2020

We appreciate your honest feedback! Very understandable indeed, which is why we provide 2 weeks trial to any of our monthly plans so you can test us out first before making any commitment. We hope to be able to meet your expectations so please don't hesitate to reach out to us at support@spocket.co anytime you need any help and we'll do our best to make those fees worth it! Thank you and welcome to Spocket!