Reviews (6,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.
Refine
-
By rating
its good so far..........................................................................................
We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app has some serious limitations. For example, it does not appear to import Etsy reviews and reviewed Images.
Most troubling of all appears to be the product import process. It appears to be an extremely manual, time and labor intensive process. Apparently products have to be imported one by one and every product has to be reviewed and edited with regards to price and many other variants.
Compare this to other drop shipping apps that are highly automated. For instance, most drop shipping apps allow you to set a universal automated markup price. So if you didn't want to manually adjust each and every retail price manually, you could just tell a setting to markup wholesale by 2x or some figure and you're done in seconds. I don't see anything like that here.
Good app I honestly think I’m going to stick with this app cause it has a lot of cool features and other great things!
Thanks for the honest opinion! We do our best to keep on improving the app to provide you with the tools and features you need to keep up with the trends. You can expect to see more in our future updates! Thank you for choosing Spocket!
Poor response from support (you can tell they are under resourced), and inability to ship product either at all or from the correct country. Waste of money. Found most of their products to be over priced.
I used this app to find better products. I like the apps ease of use. And the products are much better than the other apps ive tried. I would recommend it to everyone who is trying their own dropship business.
Hey there! Thanks for this awesome feedback. We're glad to know that you chose us despite your other options. We're always looking to add new and better products so be sure to always check out our catalog to access these items.
super gemacht mit viel Auswahl kann aber beim Import mit ali Probleme aufweisen. ansonsten wirklich super
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen! Wir tun unser Bestes, um Ihnen das Beste zu geben, was wir anbieten können, daher würden wir gerne mit Ihnen sprechen und sehen, was in Bezug auf das AliScraper-Problem getan werden kann. Bitte chatten Sie mit uns oder senden Sie uns eine E-Mail an support@spocket.co, damit wir uns umgehend um diese Angelegenheit kümmern können. - Erwin
Not a fan of the price or selection but it was super easy to import and connect to my shopify store. I love that you can filter ship from to USA only. Makes me feel much better when my customer doesn't have to wait so long for orders. Thanks!
We appreciate your feedback! We're glad you are loving the features available on our platform. You definitely came to the right place if you needed access to suppliers that are from the USA. Glad to have you with us! Thank you for choosing Spocket!
Two Major Issues. 1. Intransparent free trial 2. Cost of your service for the quality of suppliers.
1. I'm not happy with advertised free trial model. I did not receive a notification about my free trial ending, and it suddenly renewed. Given the bad experience I've had, I have to conclude that there is fraudulent intent.
2. I gave your service a chance, but after placing the first order, which after 6 days still has not been processed, I'm 100% convinced that this service is not useful for my business. iI's impossible for me to recover this money with sales through my business, if your selection of suppliers cannot even fulfill a simple order.
Future Dropshippers, beware. You're going to deal with chargebacks, unhappy customers.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Irene
I’m just starting out will see how it goes with this app, so far love the variety of products they have.
Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal experience for you - we'd like to get in touch and see how we can make it better!
bueno ahora toca probar haber si funciona y si cumple con todo lo que promete . espero que los envios sean rapidos