Reviews (6,478)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

May 26, 2023

its good so far..........................................................................................

PenguinProducts
Australia
8 days using the app
Spocket replied May 26, 2023

We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 14, 2017

This app has some serious limitations. For example, it does not appear to import Etsy reviews and reviewed Images.

Most troubling of all appears to be the product import process. It appears to be an extremely manual, time and labor intensive process. Apparently products have to be imported one by one and every product has to be reviewed and edited with regards to price and many other variants.

Compare this to other drop shipping apps that are highly automated. For instance, most drop shipping apps allow you to set a universal automated markup price. So if you didn't want to manually adjust each and every retail price manually, you could just tell a setting to markup wholesale by 2x or some figure and you're done in seconds. I don't see anything like that here.

Pure Hearts International
United States
12 days using the app
October 6, 2020

Good app I honestly think I’m going to stick with this app cause it has a lot of cool features and other great things!

605Flipper
United States
8 days using the app
Spocket replied October 6, 2020

Thanks for the honest opinion! We do our best to keep on improving the app to provide you with the tools and features you need to keep up with the trends. You can expect to see more in our future updates! Thank you for choosing Spocket!

September 28, 2018

Poor response from support (you can tell they are under resourced), and inability to ship product either at all or from the correct country. Waste of money. Found most of their products to be over priced.

Advent Wood Products
Canada
13 days using the app
Edited January 14, 2020

I used this app to find better products. I like the apps ease of use. And the products are much better than the other apps ive tried. I would recommend it to everyone who is trying their own dropship business.

my-island-13
United States
12 days using the app
Spocket replied January 15, 2020

Hey there! Thanks for this awesome feedback. We're glad to know that you chose us despite your other options. We're always looking to add new and better products so be sure to always check out our catalog to access these items.

December 28, 2022

super gemacht mit viel Auswahl kann aber beim Import mit ali Probleme aufweisen. ansonsten wirklich super

Kadget
Germany
About 10 hours using the app
Spocket replied December 28, 2022

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen! Wir tun unser Bestes, um Ihnen das Beste zu geben, was wir anbieten können, daher würden wir gerne mit Ihnen sprechen und sehen, was in Bezug auf das AliScraper-Problem getan werden kann. Bitte chatten Sie mit uns oder senden Sie uns eine E-Mail an support@spocket.co, damit wir uns umgehend um diese Angelegenheit kümmern können. - Erwin

September 7, 2020

Not a fan of the price or selection but it was super easy to import and connect to my shopify store. I love that you can filter ship from to USA only. Makes me feel much better when my customer doesn't have to wait so long for orders. Thanks!

The Happy Cauldron
United States
About 10 hours using the app
Spocket replied September 7, 2020

We appreciate your feedback! We're glad you are loving the features available on our platform. You definitely came to the right place if you needed access to suppliers that are from the USA. Glad to have you with us! Thank you for choosing Spocket!

January 23, 2023

Two Major Issues. 1. Intransparent free trial 2. Cost of your service for the quality of suppliers.

1. I'm not happy with advertised free trial model. I did not receive a notification about my free trial ending, and it suddenly renewed. Given the bad experience I've had, I have to conclude that there is fraudulent intent.

2. I gave your service a chance, but after placing the first order, which after 6 days still has not been processed, I'm 100% convinced that this service is not useful for my business. iI's impossible for me to recover this money with sales through my business, if your selection of suppliers cannot even fulfill a simple order.

Future Dropshippers, beware. You're going to deal with chargebacks, unhappy customers.

Clover Hearts NYC
United States
12 days using the app
Spocket replied January 23, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Irene

March 9, 2020

I’m just starting out will see how it goes with this app, so far love the variety of products they have.

Natuneè
Canada
11 days using the app
Spocket replied March 12, 2020

Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal experience for you - we'd like to get in touch and see how we can make it better!

April 5, 2023

bueno ahora toca probar haber si funciona y si cumple con todo lo que promete . espero que los envios sean rapidos

🦄🌸 Laly Lalytaa 🦄🌸
Spain
About 9 hours using the app