Reviews (6,574)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 26, 2023

I’ve had a wonderful customer support experience from agent Eleanor :)

The Bag Sealer
United States
About 19 hours using the app
Spocket replied October 28, 2023

Hello The Bag Sealer! We are glad Eleanor was able to help you with your concern professionally! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 10, 2023

HIGH VALUE products and fast shipping options. well worth it. its is a good way to add the value to your brand.

Ravenwolf capital
Australia
About 19 hours using the app
Spocket replied February 12, 2023

That's so awesome! We are delighted that you find the app simple to use. We take pride in providing excellent value to our dropshippers. If you need assistance, please contact us at support@spocket.co. - Irene

Edited March 9, 2019

I was immediately incredibly impressed with this app and I would have to say I haven't found anything better. I would highly recommend this to my friends.

5Elements
United States
About 18 hours using the app
January 9, 2023

really good and easy to use
The best dropship app I have used in my life the quality products to offer my clients is really good

Galty Peak
Ireland
14 days using the app
Spocket replied January 9, 2023

Thank you for your feedback! We appreciate your thoughts on Spocket and will make sure to pass them along to the rest of the team! We hope to work with you again in the future. - Erwin

Edited November 23, 2018

Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.

LinteQ
Italy
22 days using the app
October 8, 2022

THIS IS THE WORST APP EVER. TRASH TRASH TRASH. ITS BASICALLY A SCAM. TERRIBLE CUSTOMER SERVICE. TERRIBLE APP, TIME WASTING. IF I COULD GIVE IT A ZERO 0000 OR MINUS REVIEW I WOULD. DONT USE THIS APP. I WENT THROUGH IT WITH ALL MY 4 STORES AND DESPITE TRYING TO TALK TO THE CUSTOMER SERVICE NOTHING EVER GETS RESOLVED ALL THEY DO IS COLLECT MONEY YOU SPENT ALL NIGHT APP JUST CLICKING YOUR KEYBOARD AND ACHIEVE NOTHING INSTEAD OF GOING TO BED AND BETTER TO REST OR PLAY WITH YOUR KIDS.

Gifting by Julia M
United States
18 days using the app
Spocket replied October 10, 2022

Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin

Edited July 19, 2023

All good at first but you quickly realize that alot of the products can be had at a cheaper rate.

Dog and Pet Stuff
Canada
22 days using the app
Spocket replied July 9, 2023

Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited April 1, 2021

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.

Floetry Fashions
United States
21 days using the app
Spocket replied March 20, 2021

We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. Thanks for choosing Spocket!

Edited March 9, 2019

Lots of great products to choose from that are made in America. Top quality at great prices. Highly recommended. Easy to navigate.

Amy's Wisteria Lane
United States
13 days using the app
March 26, 2020

Had some issues getting orders to process but it provides distinct advantages to other foreign drop-shippers

YellowShieldSurface
United States
13 days using the app
Spocket replied March 31, 2020

Thank you for your review. We will share this with the team to let them know how we are doing and sort out the kinks! We'd love to hear back from you, chat with us and we're available 24/7!