Reviews (6,476)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.
Refine
-
By rating
Very user friendly
This app has now charged me twice even though it has been deleted for a month. Be careful because if you test it and don't like it you will have to beg for refunds when they keep charging you.
We sincerely apologize if you’ve had a less than perfect experience with us but rest assured that we will not charge any of our customers for something that they did not sign up for or purchased on their own.
We always want to make sure that our customers experience only the best with Spocket and that means providing you with top notch service. We’d love to hear more of your experience so you may reach out to us at support@spocket.co so we can talk about how we can better this experience of yours with us as we truly want you to feel that our customers are the most important thing to us.
The list of options are great, just need a free plan again
Thank you for your review. Spocket Support team is very happy to help and provide you all the assistance you need, especially regarding promo plans! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Easy to use so far!! The videos are very helpful in learning how to navigate the app. Figuring out the shipping took the most time out of everything.
Appreciate the feedback. It helps us know the area we should improve on. If you have further questions about shipping, do not hesitate to contact our amazing support team.
It makes dropshipping alot more easier
Lovely LAIXEN STORE! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for your review! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Don't Install this app !!!!!! Old products and don't refund if you buy premium plan. Can't Change/Cancel Subscription
Thanks for taking the time to leave us a review and we're sorry if you felt that you were not able to change or cancel your subscription. We have checked and everything seems to be working normally on our end. Nevertheless, someone from the Support team will be reaching out to you so we can get this sorted for you as soon as possible!
epensive
Hello Future Jewelry! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
This is a great app for finding products for my store. I have tried other apps but I keep coming back to this one.
scam , be aware , i tried the app and deleted it before my free test achieve because i find it usless , everithing is okey on shopify but since this they try yo charge my directly to my credit card every 2 days hopfully i used i bloked my virtual card before they keept steeling from me bunch of thieves !!!!!! DON'T GIVE THEM UR CREDIT CARD INFO !! THEY WILL STOLE FROM U
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
Nice app works fine and the support is great. Hope to find more and more products for my store