Reviews (6,476)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

Edited December 31, 2018

On the fence.
Since I started off using Oberlo, maybe I am a little bias. But come to think about it, if I had started off with this App and found Oberlo after-the-fact, I would probably greatly reduce my usage of this App.
Dont get me wrong, its great for a free App, even though they charge you do fully use the site, but its functionality needs improvement.
First off, charging to use your Store brand on packaging is lame, and marking some items as Premium is lame as well, as there is no guarantee that one product will sell greater than the next and it also kinda says, "Hey, here is a few crap products to sell, but if you want the good stuff, pay for it."
Secondly, after adding products, the List Price and differs and doesn't add up even if you calculate the added shipping costs. Pay attention. And there are many variables available with no product picture. And the Product Pictures available do not sync in your store. U have to manually Sync them. And back to pricing, there needs to be a simpler way to set the prices, I ended up doing it within Shopify manually for many variants of the same product. Cuts down on time management.
This is not a bad review, really, just statements on ways to improve, in comparison to a completely free App with, a better interface and more products. Hopefully I will change my mind over time.

True Courtier
United States
About 2 hours using the app
February 15, 2020

Had to start a free trial just to see products. They don't have any items that fit my store's niche, and their items cost 10 times more than Aliexpress. No way to cancel on the app. Had to go through their live online help to request cancellation. Very inconvenient!

Attirely
United States
About 2 hours using the app
Spocket replied May 24, 2020

We are sorry to hear you did not find any products that fits your preferences. Please know that you can change your account subscription by simply going to your accounts billing settings. Our sincerest apologies for any inconvenience. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you however we can.

Edited February 21, 2019

just downloaded not sure what it can do for me yet. once I've tried it I'll come back and let you guys know. What i don't like is you telling me what to put in my review. OK They have rejected my review three times, I don't like to be told to lie about something i've not tried

OurPlacez
United States
About 1 hour using the app
Spocket replied March 21, 2019

Thanks for letting us know about this! It seems like reviews were automatically being rejected so we're sorry if it came off that way to you. We hope that you are willing to share an update, now that you have tried Spocket and we're very keen to hear your feedback.

December 2, 2018

Very good app and it has a very good market to use so many different things I can sell on my store which is good.

VET Clothing
Japan
3 minutes using the app
July 14, 2022

jaimerais me desinsccire...............................................................................................

Solutique
Canada
About 2 hours using the app
Spocket replied July 14, 2022

Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin

May 12, 2023

eASY INSTALL, AT THE MOMENT GOODDDDD,AT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDD

We Have Furniture
United States
3 minutes using the app
Spocket replied May 13, 2023

We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

April 7, 2023

Sprocket is awesome! I suggest checking it out :) You can import products from suppliers around the world with many variants. It has a really to use UI as well.

Crypto Gifts
United States
3 minutes using the app
Spocket replied April 13, 2023

Thank you for your review. We are glad you like Spocket! Our entire Customer Support team is very much happy to help and provide all the assistance you need. Have a lovely day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 10, 2019

So far so good. I don’t know why so many apps ask for reviews within the first minute after installation.

Something to Cherish®
United States
3 minutes using the app
April 27, 2020

Amateur software. Doesn't support UPC or EAN, so not for professionals. Also doesn't allow seling on marketplaces, so if you sell on Amazon or other marketplace, stay away from this

Laura's Little Boutique USA
United States
About 1 hour using the app
Spocket replied May 24, 2020

We respect your opinion and we appreciate your feedback as it helps us to improve our platform even more on our future updates. You can rest assured that we'll do our best to be able to provide all your needs as we tackle some existing limitations that currently exist. We would be more than happy to extend our assistance and help however we can. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best for you!

Edited December 1, 2022

DONT USE THIS APP !!!! ACHTUNG ! REINE ABZCOKE Sobals du die Probeabo machst wird das Geld abgebucht auch wenn du kündigst bevor Probeabo beendet ist !!!!
ATTENTION ! As soon as you make the trial subscription, the money WILL be debited even if you cancel before the trial subscription ends!!!!

Coosmo
Austria
About 1 hour using the app
Spocket replied December 2, 2022

Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben. Wir bedauern, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat und haben Ihr Feedback an unser Team weitergeleitet. Wir laden Sie ein, sich mit uns per E-Mail an support@spocket.co oder im 24x7-Live-Chat zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen. - Erwin

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin