Reviews (5,437)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

October 21, 2023

Have found great products at amazing prices. It's super easy to import to yout online store.

TRNDY NEST
United States
4 months using the app
Spocket replied October 25, 2023

Hello TRNDY NEST! Thanks for your feedback! We appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited October 27, 2023

It is a powerfull app that help us fast and easy to start our store. I could not do it that fast wtihout Spocket!!

Thanks everybody for the support specially to Lorena.

Multi Broker SHOP
Honduras
About 2 months using the app
Spocket replied October 29, 2023

Hi Multi Broker SHOP! Fantastic! We are glad you love the experience and Lorena was able to help you with your concern upon reaching out to us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 17, 2023

Thank you. good application. will be working. very comfortably. I've been using it recently, let's see what happens in the future

WorldSvit
Türkiye
3 months using the app
Spocket replied July 20, 2023

Cool! We are happy to know that you found Spocket that will fit your needs in your online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 25, 2023

Being a beginner I am finding the platform easy to use and helpful.

MR Boutique
Canada
5 months using the app
Spocket replied October 28, 2023

Hi MR Boutique! Thanks for leaving us such a wonderful review. We are glad you find the service useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 29, 2023

I strongly warn potential customers. The description of the app says it works on Alibaba, but that is a pure lie. After downloading this app I found that I could not add any product from Alibaba, I contacted support and they said that this feature is not available and is still under development. This made the app useless to me, so I uninstalled it. Unfortunately, uninstalling this app is not enough, your credit card account still stays with them and they keep on charging you cheerfully. After filing a claim, they told me they would not refund any money. Disgusting, shitheads...

RedVitals.com
Czechia
8 days using the app
Spocket replied December 2, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

October 23, 2023

My problem was solved the first time I ask for help! Eleanor explained everything so I would understand what went wrong. Made the changes problem solved.

Faye's Gifts
United States
27 days using the app
Spocket replied October 25, 2023

Hi Faye's Gifts! Thank you for your review! We’re pleased that Eleanor was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 14, 2023

Got awesome support from RIA. Appreciate it

WeShop365
United States
3 months using the app
Spocket replied November 16, 2023

Hello WeShop365! We are happy to know you love the experience! We are glad Ria was able to help you. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 23, 2023

Highly rated and very helpful. Can't wait to expand my product line and start providing a better shopping experience for my wonderful customers

The Clothing & More Place
United States
3 months using the app
Spocket replied July 25, 2023

Awesome! Thank you for your feedback. It is our pleasure here in Spocket to be of your service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 20, 2023

Sprocket has a super wide selection of items available for drop shipping. The site is easy to use and loads quickly. They make it easy to get started and walk you through the process. Overall a great experience.

Mythic Limited
United States
About 1 month using the app
Spocket replied July 22, 2023

Cool! We are happy to know that you fund Spocket that best fits your online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co

February 28, 2024

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Rehana store
Saudi Arabia
27 days using the app
Spocket replied March 2, 2024

Hi Rehana store!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby