Reviews (5,437)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

July 4, 2023

I highly recommend Spocket app for your Shopify store. The app is user-friendly which makes it easy to import products. The responsive customer support team is always ready to assist you.

4 ElevenUp
United States
About 2 months using the app
Spocket replied July 5, 2023

Thank you so much for your amazing feedback! We are thrilled that you loved your Spocket experience. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 19, 2023

everything is wonderful newbie here so it will take some time getting used to but all in all i believe i will get the hang of it

dealzfordays
United States
3 months using the app
Spocket replied July 22, 2023

Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 23, 2023

Spocket is easy to use and has many products to add to your store. The lower promotional price should last longer, allowing you more time to test the application.

CedarMountainCamping
United States
3 months using the app
Spocket replied July 25, 2023

Thank you for the review! We are glad Spocket helps you with your online store and also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 27, 2023

Erwin was great! He was extremely patient and helpful all around. I wish he is the one that always helps me. Thank you so much!

WhimsCo Boutique
United States
2 months using the app
Spocket replied December 2, 2023

Hello WhimsCo Boutique! Thank you for your Review! That's great to hear! We are glad that Erwin was able to help you with all your questions. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 24, 2023

Userfriendly app, good product selection and good support when assistance is needed. Rohini helped me out fast and efficient.

Smartphone Covers
Belgium
28 days using the app
Spocket replied November 28, 2023

Hello Smartphone Covers! Perfect! It is pleasant to know that Rohini was able to provide you with outstanding service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 16, 2024

ilk başlangıçta daha programın nasıl çalıştığını anlamadan 5 yıldız ve değerlendirme istemesi garip

Xeva Candles Art
Türkiye
5 days using the app
Spocket replied March 17, 2024

Hi Xeva Candles Art!
Geri bildiriminizi Spocket ile paylaşmaya zaman ayırdığınız için teşekkür ederiz. Görüşlerinize değer veriyoruz ve bizimle olan deneyiminiz hakkında daha fazla ayrıntıyı bize bildirmenizi öneririz. Sohbet kanalımız aracılığıyla bize 7/24 ulaşmaktan çekinmeyin veya support@spocket.co adresinden bize e-posta gönderebilirsiniz - Abby

October 3, 2023

Everything is super expensive! Every single product you can do a quick google search & see their wholesale cost is already at least 3x the cost that any consumer can easily order from Amazon. Total & complete waste of time! They have a promo when you first get the app where you get your free trial extended if you review them, so I can guarantee that’s where all their good reviews came from, and then people forget to go back & update their reviews later when they realize this app will never ever generate any sales.

Mechanical Matt Shop
United States
About 1 month using the app
Spocket replied October 4, 2023

Hi Mechanical Matt Shop, thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

July 11, 2023

Easily to work with for 1st timers, I really enjoy the instructions given and the videos that were supplied.

lmpfastshipping
United States
8 months using the app
Spocket replied July 14, 2023

Hi there! Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 20, 2023

Rita gave great customer service. She answered all of my questions in a fast an precise manner. I got the answers I needed. She followed up with me to ensure I got what I needed for my issue and sent me a link to help me out.

Bossed Up Life
United States
Almost 3 years using the app
Spocket replied July 22, 2023

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

June 24, 2023

I recently signed up for Spocket as a dropshipping platform, and I have been blown away by the level of service and features they offer. The platform is easy to use, and the product selection is impressive. What really sets Spocket apart is its focus on US and EU suppliers, which means faster shipping times and higher quality products for my customers. The customer support team has been incredibly helpful in answering any questions I have had along the way. Overall, I highly recommend Spocket for anyone looking to take their dropshipping business to the next level.

toybloon.com
Germany
15 days using the app
Spocket replied June 25, 2023

Thank you for your review. We are truly grateful you recommend Spocket and find it simple. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail