Reviews (6,270)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

January 23, 2024

I was having trouble with stuff at first but I talked to Eleanor & she been a big help with me understanding & getting everything together.

Clothes Prima
United States
3 months using the app
Spocket replied January 25, 2024

Hi, Clothes Prima!
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Eleanor is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 27, 2024

good

Your best choice
Romania
2 months using the app
Spocket replied June 23, 2024

Thanks for your kind words! We're thrilled that you think Spocket is good. We're constantly working to improve and add more features to make your experience even better. - Erwin

May 18, 2024

They charge you automatically and don't give refund !!!

COSY
United States
About 2 months using the app
Spocket replied May 19, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

November 25, 2023

I love this app, it's absolutely awesome. I strongly recommend it to anyone dropshipping in the US and looking for quality products. And the support staff is outstanding as well. I had some questions about a few things and Leah the team member assisting me was amazing. She went above and beyond to help me get things done and I don't have any reason to use any other app for my store.

Riverstone Express
United States
4 months using the app
Spocket replied November 28, 2023

Hello Riverstone Express! Thanks for leaving us such a wonderful review. We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 29, 2024

I recommend the app it's easy to use and has a good team to assist

Shalom kids apparel
Botswana
About 1 month using the app
Spocket replied May 7, 2024

Hi there!

Thanks for sharing your positive review of our service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

September 12, 2024

Łatwość w obsłudze

777shop
Poland
1 day using the app
Spocket replied September 13, 2024

Dziękujemy za świetną opinię! Cieszymy się, że nasza aplikacja jest dla Ciebie łatwa w obsłudze. Twoja satysfakcja jest dla nas bardzo ważna, a pozytywne opinie motywują nas do dalszego doskonalenia. Jeśli masz jakiekolwiek pytania lub sugestie, zawsze jesteśmy do Twojej dyspozycji. Dzięki za wsparcie! - Eleanor

March 30, 2024

I had a technical issue and 'Prinz' helped me with it! 5/5 Thanks alot!

BEAUTY UNITED
Belgium
6 months using the app
Spocket replied April 10, 2024

I'm glad to hear that Prinz was able to assist you with your technical issue! We strive to provide top-notch support, and it's fantastic to hear that you were satisfied with the service you received.

If you have any more questions or need further assistance in the future, don't hesitate to let us know. Thank you for your feedback and for choosing our app!

happy Spocket-ing!

October 25, 2023

I was talking to Marriya from Spocket and she answered all my questions and concerns about dropshipping and Spocket. What I really like about them aswell is that there response time is less than a day and she is reasonable and professional with every question I have. If anyone has any questions or concerns i would definitely reach out to them with out a doubt.

Poster Palace
United States
3 months using the app
Spocket replied October 28, 2023

Hello Poster Palace! Thank you for the review! Marriya is so glad to hear that you are happy with the assistance provided. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 12, 2024

Super helpful

My Necessities
United States
About 1 month using the app
Spocket replied May 14, 2024

Hi there!

Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 24, 2024

Great service

Emart stores
Kenya
32 minutes using the app
Spocket replied July 25, 2024

Aww, thank you so much! We're thrilled to hear that you're happy with our service! We strive to provide the best experience possible, and it means a lot to us that we've met your expectations. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thanks again for taking the time to share your feedback - it makes a big difference to us! - Erwin