Reviews (6,563)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

May 29, 2024

Great app! I love how easy it is to use

Blair & Fitch
United States
5 months using the app
Spocket replied June 23, 2024

Our app is built to simplify your workflow and save you time, so you can focus on what you love - creating and selling amazing products! - Erwin

October 22, 2024

produkter med hög efterfrågan och låg konkurrens

My Store
Sweden
6 days using the app
Spocket replied October 23, 2024

Det låter som en bra strategi för att öka din försäljning! Att fokusera på produkter med hög efterfrågan och låg konkurrens kan verkligen ge en fördel. Om du behöver hjälp med att identifiera sådana produkter eller tips för att hitta dem, är jag här för att hjälpa till! - Eleanor

August 9, 2024

great prices and quality.

My Store
United States
8 days using the app
Spocket replied August 13, 2024

Thank you for your wonderful review! We’re delighted to hear that you’re satisfied with our prices and the quality of our offerings. We strive to provide the best value and service, so your feedback is incredibly encouraging.

If you have any further comments or need assistance, feel free to reach out. We’re here to help and ensure you continue to have a great experience with our app. - Eleanor

August 16, 2024

Great prices

Wholesale on Demand
United States
4 days using the app
Spocket replied August 19, 2024

Thank you for the great feedback! We’re thrilled to hear that you’re happy with our prices. If you need any assistance or have any questions, feel free to reach out. We’re here to help you get the most out of your experience! - Eleanor

June 3, 2024

The best one for dropshipping, i really recommend it

AUKAKE
Spain
3 months using the app
Spocket replied June 23, 2024

Our team works hard to ensure that our dropshipping services are seamless, with automated order fulfillment, and timely shipping. We're glad to hear that you've found our services to be the best for your needs! - Erwin

March 28, 2024

I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this.

I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.

Zomdo Marketplace | Zomdo.com
United States
Over 2 years using the app
Spocket replied March 30, 2024

Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at support@spocket.co, and we'll address this matter promptly. Your understanding and patience are greatly appreciated.

June 15, 2024

Super scammy customer service. Make it very hard to unsubscribe. Had to charge back with my bank.

Honeypot Vintage + Consignment
United States
About 1 month using the app
Spocket replied June 23, 2024

I'm so sorry to hear that you've had a negative experience with our customer service. I can assure you that we take all complaints seriously and are truly sorry that we fell short of your expectations. - Erwin

July 25, 2024

very good

Omavue
Belgium
2 days using the app
Spocket replied July 26, 2024

Thank you for the positive feedback! We’re glad to hear you had a good experience. - Eleanor

December 8, 2023

Spocket is amazing i have never been a part of something set up for everyone to succeed. It gives clear instructions on how to build a profitable business

Ashley Express
United States
11 months using the app
Spocket replied December 11, 2023

Hello Ashley Express! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 4, 2024

Great experience no issues to use and ever future are useful

B.Solutions
Pakistan
29 days using the app
Spocket replied June 23, 2024

We're always looking for ways to improve and enhance our services, so your feedback is invaluable to us. We'll take your comments into consideration as we continue to develop new features and products. - Erwin