Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

April 18, 2018

The support and assistance I received from Jor and Raj is of the highest quality, fast and efficient. The imports makes it very easy for me to list my products and the updates keeps it updated at all times. I am still new in this, thus have a lot to learn and figure out, but so far it's going really great. Thank you stock-sync, keep up the good work and thank you for your fast support.

Compow
United States
Over 1 year using the app
Edited October 8, 2022

OLD review 2021: 2 stock feeds are not syncing since at least 2 weeks and I did not receive any warning. Right now there are at least 5 not working and support does not react. EDIT: The support has improved a lot in comparison to 2021. I raise my 1 star to 5 stars, and besides that, we receive now emails when a feed is not working.

Minasari Home
Germany
Over 1 year using the app
SyncX replied May 19, 2021

Hi there,

We really appreciate the review. Regarding your query:

What happens if an item which was out of stock, is on stock again? Does it then go to the spot according to how the collection was programmed?
- When the item is back to In-Stock in the feed file, it will be updated to your Shopify store with the matching SKU.
- If you can elaborate on the issue with the feed name, 3 sample matching SKUs that were NOT updated correctly - we will be able to check in-depth on the issue.

Please check your next invoice, I upgraded twice, I am well within the enterprise plan, why do you want to charge me another 21,80 USD?? This looks odd to me. You cannot charge in the same period a customer three plans!!
- We are sorry that you are experiencing this costing issue. We can surely rectify this by refunding any unjustified cost.
- Do let us know if you would like to customize your plan to get a more reasonable costing
- Kindly elaborate on the charges of $21.80.

We are also reaching you out on your email, we do hope to hear from you and very much eager to resolve the issue you are experiencing.

For other inquires, do contact us at support@stock-sync.com and we will gladly assist you.

August 17, 2018

Works great. Good customer support.

Ful Luggage
United States
Over 1 year using the app
June 8, 2018

We have been using Stocksync for a few months now, and have been extremely happy with support. Every request we have submitted has been responded to and resolved, and features are constantly being added. Thank you for a great app!

It Deals Australia
Australia
Over 1 year using the app
Edited September 6, 2019

StockSyn has saved me a ton of time and works wonderfully. Customer service is amazing. Recommended

Sexy Little Things Lingerie Store
United States
Over 1 year using the app
January 10, 2015

I had trouble making this work for me as my data feed has a traffic light system, but an email to ask for help was quickly answered and Jor tweaked something for me and it all worked.

Since then, given the complicated way the my data feed is made up from my supplier, it has been a bit tricky here and there but Jor has been there every step of the way to help and advise.

Would totally recommend this app offered by this company - their customer service is excellent.

Perfectly Passionate Lingerie
United Kingdom
Over 1 year using the app
October 2, 2020

Raj has been extremely helpful and responsive. App is easy to navigate and provides much needed functionality.

One Kitchen and Bath
Canada
Over 1 year using the app
February 24, 2018

I had a problem with connecting Stock Sync to my dropbox. I had to e-mail Stock Sync, my problem was fixed within minutes.
And when I had more questions the guys were more than willing to help.
Amazing service.
Ann - maddiebellerugs.com.au

Maddiebelle
Australia
Over 1 year using the app
September 8, 2017

Time Saver!
Couldn't live without it.

Bar The Stool
Australia
Over 1 year using the app
Edited May 31, 2021

i love how easy this is to use, no counting anything, just setup and let it go. now i just need to learn how to set it up for 3 days a week. I just love the simple use of it all.

Enhance Your Love
United States
Over 1 year using the app