Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

September 3, 2020

Very pleased with this app so far, works well, would love a postcode option rather than a radius for local delivery. Happy so far.

Flowers Gold Coast
Australia
15 days using the app
December 16, 2020

I use this app to let my customers choose a date for pickup/delivery from multiple physical stores we run. The app allows my customers to pick the date, time and which outlet they would like to pick up from. It also allows me to customise the differing hours for each shop. I ran into some problems when adding delivery rates but Sterling quickly solved the situation for me. He was very patient and understood my position as well as being very prompt. Thanks Sterling!

RWAH
Singapore
15 days using the app
November 20, 2019

I use this app to implement my pickup only mode store. The app needs some adjustment to work with the theme I am using. But the service support staff is very very helpful to help me make it work.

FRESHWHO 鲜乎网
United States
12 days using the app
September 21, 2017

Just installed this app and it looks like it is going to fit in perfect for what i want, we have 10 locations and we welcome customers to pick up from our stores.
Good work!!
Keep it up.

Baligifts
Australia
12 days using the app
May 5, 2022

I used this app for awhile and despite many emails with Tommy regarding my store's requirements, users somehow managed to bypass the app altogether. I deleted, uninstalled the app and removed the developer's permissions in April 2022, but voila! I was still charged the recurring charges in May 2022. Unhappy! I want a refund.

#thebackyardbakers
Singapore
11 months using the app
Amai replied May 5, 2022

Thank you for your review. We had processed the refunds already. It should be reflected in the bill 7 days from now.

Please note that the billing was made by Shopify. The reason for that is that app was uninstall after the billing had occurred. According to the control panel, it shows that your billing cycle was 19 April to 19 May and your app was uninstalled at 20 April. You may refer to the following FAQ from Shopify in regards how they bill for apps:

https://shopify.dev/apps/billing

October 21, 2020

We have used the app for two weeks, it's working very well. We had some issues or additional requirement during the "trying" period, the dev team has supplied the excellent and fast support to help us which we really appreciate.

Sushi Familie
Denmark
10 days using the app
Edited May 18, 2020

I tried several different app, this is the best App for Pickup & Delivery, and great support!

Highly recommend.

YEPSS
United Kingdom
9 days using the app
August 25, 2017

Had technical issues and they fixed it immediately. Thank You!

Fork Yeah Meals
United States
8 days using the app
July 3, 2019

This is a very practical app, easy to use and configure. Very responsive support team. We had a suggestion to improve the app and it was released in a new patch in 2 weeks. We are considering to use the app for other stores we manage as well. Highly recommended!

KolayOto
Türkiye
8 days using the app
August 31, 2017

VERRY GOOD ! I recommend, this is simply and fast

Genevieve Lorange
Canada
6 months using the app