Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its features that manage local delivery and store pickup services. They appreciate its ease of use, customization options, and ability to handle complex delivery scenarios. The app's support team is noted for their efficiency and responsiveness. Merchants also value its seamless integration with Shopify and its affordability. It's described as a game-changer in streamlining operations and solving business problems.

September 11, 2017

It worked for us! We wanted to serve our customers better and this will help.

Lpearce
United States
2 days using the app
October 28, 2020

I would highly recommend this app! I used the app on my online store to allow my customers to collect from our retail locations and offer a delivery service with our own vans. In looking for this functionality in other apps I struggled to find a suitable solution that also looked great. Since finding Secomapps app this fixed both these problems, first of all the functionality was really well thought out, you can set up the locations and store details super simply using their 3rd party control centre, plus the added bonus of bulk uploading made it very easy to be up and running in no time. Second, the design and customisation of this app is great, it worked well with my theme and allowed me to adjust colours and fonts. I also needed some custom functionality added to the app which the team at Secomapps were more than happy to help me include, they went over and above to facilitate my needs, even working out of office hours to complete the requested upgrades. Great team, super friendly and super helpful. 6 starts from me if i could and will continue to look out for future app and updates for this app

Project Phoebe
United Kingdom
About 2 hours using the app
May 21, 2018

Proceed with EXTREME caution if you install this app. Below is the summary of the experience I had with this app which has been provided to the developer.

1. I uninstalled the App yesterday because it was not performing correctly. The app was very slow and did not always load.

2. When I uninstalled the App there was a bug and it did NOT uninstall all of the code from our custom theme.

3. Because the app had a bug and did not uninstall correctly, our shopping cart was COMPLETELY DOWN 95% of yesterday [Sunday] and customers could not check out

4. In all my time with Shopify [since Sep 2016] I have NEVER had an issue uninstalling an app on Shopify as I have with yours. I spent my entire day with Shopify trying to have this fixed which it was at 7:30 PM

5. I will email you the bug detail and what was commented out in our theme code once received from Shopify on what they fixed. I DO NOT want ANYONE to have to go through this.

Premier Yarns
United States
2 days using the app
Amai replied June 28, 2019

Thank you for your review. We are sorry for making you unsatisfied.
We think there is a misunderstanding and have mailed you about it, please have a check.
We see that your Secomapp.txt you sent us has 2 storepickup liquid files that includes: Secomapp's file and Zapiet's file.
Today we checked your shop again and found out that Zapiet's file was deleted and your shop is still working fine (even Secomapp's file is still there) So the issue on your app last several days was caused by Zapiet's app not by Secomapp.

If you want to remove our files please create an account with permission (Theme) to this email : support@secomapp.com

Edited August 20, 2020

things to note, Does not work with google pay, android pay, not the accelerated checkout but at normal checkout, does not work for subscription services. Does not actually create a normal pickup like shopify's standard. It creates a shipping option as pick up. Other than that it works fine and could work for someone with low integrations. If you have a lot of features. this wont work

VITALIST FOOD
United States
1 day using the app
September 24, 2017

Quick, easy and fulfils a purpose that Shopify have not provided!

A2 Supplies Ltd
United Kingdom
26 minutes using the app
September 3, 2020

We have added the app to our shopify to help with the deliveries and pickup selections. It works great. Thanks

Cakesolicious
United Kingdom
26 minutes using the app
September 20, 2017

very handy app.great support thank you guy!
would recommend to any small business!
www.CoolKids.ie

Cool Kids Tralee
Ireland
19 minutes using the app
September 18, 2017

Pretty easy to use, but has reverted back to default settings once.. Hopefully only the once! Also, needs to have more settings options - you can't offer more details to customers if needed (order confirmation, what to do next etc.). Otherwise, reasonably easy to use.

Back Bone Bmx
Australia
About 6 hours using the app
Amai replied July 14, 2019

Thank you for your review. We will notice your suggestions and try our best to work on a better version latterly. If you have any problems during using, just reach out to us on support@secomapp.com, our team will take care of the rest.

Edited September 28, 2020

I have changed my 1-star rating to 5 stars, this is an amazing team to work with, the way they have help is awesome in removing some leftover codes and rectifying the issue.....I recommend the STORE PICK app strongly - Thank You Team

MJ Super Deals
United Arab Emirates
4 minutes using the app
Amai replied September 24, 2020

Dear MJ Super Deals Admin,
First of all, we - Secomapp team really do apologize for the bad experience with the app. However, as we have checked on your store frontend, we see that the pickup option that is displaying on your store is belong to the Store Pickup + Delivery app of Zapiet, not our company.
Our customer support team also reaches you in your email to help you remove the remaing code of the Zapiet app to make your checkout work again. Please check your email inbox. We are looking for your reply.
Kind regards,
Secomapp Team.

October 15, 2020

No blackout time options. Won’t work for you my business. Other than that everything looks great. Just too bad I require a blackout time

the grazer co.
United States
22 minutes using the app