Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its features that manage local delivery and store pickup services. They appreciate its ease of use, customization options, and ability to handle complex delivery scenarios. The app's support team is noted for their efficiency and responsiveness. Merchants also value its seamless integration with Shopify and its affordability. It's described as a game-changer in streamlining operations and solving business problems.

Edited September 4, 2020

These guys are such a super stars! so helpful and supportive! Their app is not to mention the top quality! Thanks again guys, Really appreciate the support!

FLOWER HAPPINESS
Australia
3 days using the app
April 14, 2021

Great app, flexible and works as expected. Awesome support with ca can-do attitude. Recommended for multi-shop pickup option.

Steelcase Shop EMEATEST
Spain
3 days using the app
June 28, 2021

Not the easiest app in the world to set up - there are a lot of steps to get it 'just right' - but there's a lot of stuff it needs to get right, so fair dos. There are other complicated apps that 'hand-hold' better, but as long as you follow instructions - and the guys also offer help - then you'll be OK.
I have one store, so I have the app set up to offer both Local Delivery and Collect at Store. No-one's used either yet, but my revamped site's only just gone live, so early days.
Once set up, with some help from the guys, everything's now running tickety-boo (I did a LOT of testing...). I was concerned at first that enabling the Google Maps API would cost me potentially quite a lot of money - turns out that althought Google 'charge' you to use the API, they also give you a ridiculous number of credits towards it, so in practice only *serious* users are likely to have to pay anything. And no, you don't get charged - credits are given before billing. Overall, for U$8.99/mth for the app, a reasonable buy. If it turns out nobody uses my new options, it won't be because of the app, which integrates well. Good job!

Simply The Best Toys and Gifts
United Kingdom
About 2 months using the app
February 5, 2021

Great support team. Helped me out to adapt the app to my shop. The app works well and customer service given by Sterling was very good.

Tortillas Klaritxu
Spain
About 2 months using the app
Edited January 6, 2019

Nic was amazing, he answered all my questions timely. Then they made my site looking so professional with there application. They have great customer service.

Exeter Paint Stores
United States
2 days using the app
December 2, 2019

Just started using this app. Will let you know how it goes. Would like some kind of alert when a pick up order is placed.

America Likes To Party
United States
About 1 month using the app
September 20, 2017

Easy to use and works well. Have included it in my store and I am happy.

Longevity Raw Pet Food
United States
About 1 month using the app
January 7, 2021

I am a small business owner of a rental business catering to new moms who need to rent breast pumps and buy lactation products. We home delivery our products and also ship some out. Our need was to be able to offer local delivery for the rental product and to ship out all others. This customization is not available in many apps on Shopify or even the current shopify app. We are a small shop and I am really unable to hire a developer to create a custom solution. I wanted to offer a big vote of thanks to Sterling and his team. I am not a tech person and he spent a lot of time over email going over my specific needs and helped me install and test out the app to see if it would be a good fit for me. He did this in a very prompt way...over a period of 24-48 hours. I found his communication and grasp of my needs to be stellar. I am just amazed at the quality of help I received. Wishing Sterling and the app developers and team lots of success.

Online Breastpump Rental
Canada
1 day using the app
September 3, 2018

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick up and even free gifts app both paid and where so happy we found them ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
Canada
27 days using the app
Amai replied July 14, 2019

We are sorry about your unsatisfied experience with our service.
The issue happens because your shop used custom ajax cart which conflicts with our Store Pickup app. Therefore, we needed time to edit our app to integrate with your shop.
We have fixed the problems with Store Pickup in your shop. You may have missed our mail. Please have a check again. We hope you understand. Thank you.

September 8, 2020

This is a great, easy to use app for local pick up or delivery! The standard features do not include the ability to have only some items on your site available for local pick up and some only available for shipping. However, we were able to reach out to the customer support and they created a custom code tagging sequence for us that has worked well so far!

Karl Family Farms
United States
20 days using the app