Reviews (1,883)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and comprehensive feature set. The support team is noted for their quick and professional responses. The user-friendly interface makes managing subscription services and integrating with Shopify straightforward. Merchants appreciate the customizable features like seamless recurring payment automation, which boosts customer retention and satisfaction. The app is also recognized for its reliability and continuous updates, enhancing business operations and customer experiences based on merchant feedback.

Edited May 31, 2021

Great service. Been using since 2019. Support team is quick and extremely helpful. Highly recommend to anyone looking with a subscription offer.

Dainty Souls®
United States
About 1 year using the app
August 20, 2021

Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement

Cheezy
Switzerland
About 1 year using the app
March 20, 2023

I migrated from Ordergroove, because at the time Ordergroove was only really for enterprise level clients. Recharge helped me through the entire process of migration. The platform is very user friendly and great for smaller brands looking to scale.

Garnuu
United States
About 1 year using the app
February 4, 2021

This app helped us increase subscriptions on a new stable platform that integrated directly with Shopify Payments. We're happy!

Ultima Replenisher
United States
About 1 year using the app
June 21, 2021

We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!

EBY
United States
About 1 year using the app
April 9, 2022

We've been using Recharge for a few months now and it's been great with securing these repeat purchases. Tech support is amazing and always very helpful. Would 100% recommend it!

Dog's Lounge
United Kingdom
About 1 year using the app
June 10, 2021

Great tool and works seamlessly with Shopify. When I had an issue when adding variants their customer support team helped to solve it. Thanks Anna at Recharge team!

AlgenAir
United States
About 1 year using the app
January 19, 2021

Great customer support! Responses are very timely and helpful. We used a developer to create a custom setup, everything is running smoothly.

Fohm Co
United States
About 1 year using the app
August 6, 2021

Great app and support. Had a few questions regarding integration with some Apps and Shopify 2.0 and received a quick, detailed, and helpful response from the team. The Recharge App itself is a easy way to setup subscription services for your store and has always worked great for us.

The Meadow
United States
About 1 year using the app
February 5, 2021

The app itself, like anything for Shopify, is not without its unique challenges. However, we've had really solid support experiences over the course of our first year. The last two times I've had an issue, Byron has been the support agent to assist me and he's been stellar. Truly, he's saved me quite a bit of time investigating or trying to figure something out and his responses are always thorough and clear, which I really appreciate.

H.V.M.N.
United States
About 1 year using the app