Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

Edited April 4, 2022

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

DNA Lean
United Kingdom
7 months using the app
February 22, 2021

Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!

Zero Waste Club
United Kingdom
7 months using the app
Edited October 23, 2021

Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.

ProLon Australia
Australia
7 months using the app
May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

StrippedSupply
Australia
7 months using the app
December 16, 2021

With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.

Revital
United Kingdom
7 months using the app
Edited October 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

Birdmoss
United States
7 months using the app
October 4, 2021

I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.

Edyza
United States
7 months using the app
February 27, 2021

The back end can be a little clunky for a novice but the support staff are exceptionally helpful and knowledgeable. Chris today was super.

EXALT
United Kingdom
7 months using the app
September 9, 2021

Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!

Richard's Rainwater
United States
7 months using the app
March 23, 2022

We have used recharge now for about 6 months. The service has been great! Recently, we had an issue where our customer's portal wasn't showing up in the backend of our website. We reached out and the Recharge staff was able to go in and fix it for us which was a huge help because none of us know coding here! Thank you Recharge team! :)

Checkable Wellness
United States
7 months using the app