Reviews (1,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
Refine
-
By rating
My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!
Fast response to my issue. Support researched and helped clarify the problem. They then followed up the next day to see if it was resolved. Great customer service!
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
Customer service is always prompt and helpful. The product itself works in predictable ways and has been robust. You can tell that it has been built by good Engineers.
Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!
Jaden from Support is the best! Took care of a tedious, time-consuming task for us in no time. Highly recommend!
Such a perfect experience, the app is great and almost covers all our complicated needs, but what is even better the team, from Sean, Alona to Christophe, they are super helpful and at one point you will feel they are part of your team, literally got answers in 5 mins in a Saturday night, for me Customer service and support is the most important element in any app
Great application and support for managing subscription product. They answer quick an in a resolutive way. Recommend them 200%
customer support was amazing, the person in the chat box was really handy. turns out i had deleted a line of code which was spotted instantly
Simple, easy to use and integrate. Makes stores able to set up simple subscriptions and get recurring business. Highly trusted and useful.